Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems
This article responds to a need for a socio-technical systems (STS) perspective that fits in a world that has changed greatly over the decades since the socio-technical movement began. This article identifies conditions and paradoxes that limit traditional STS approaches in current business practice...
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| Format: | Article |
| Language: | English |
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Riga Technical University
2019-04-01
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| Series: | Complex Systems Informatics and Modeling Quarterly |
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| Online Access: | https://csimq-journals.rtu.lv/article/view/2835 |
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| _version_ | 1849220735762956288 |
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| author | Steven Alter |
| author_facet | Steven Alter |
| author_sort | Steven Alter |
| collection | DOAJ |
| description | This article responds to a need for a socio-technical systems (STS) perspective that fits in a world that has changed greatly over the decades since the socio-technical movement began. This article identifies conditions and paradoxes that limit traditional STS approaches in current business practice. A newer work system perspective (WSP) combines aspects of work system theory (WST), WST extensions, and the work system method (WSM). This WSP frames socio-technical thinking in a straightforward way that helps in describing and discussing socio-technical systems. It also provides many ideas that can help in negotiating and designing improvements. After summarizing WSP and some of its possible applications to work systems, this article uses the various topics in its title to indicate how WSP-based socio-technical thinking might be more suitable for today’s world. |
| format | Article |
| id | doaj-art-b0b70e4da9894b738b72734152963d34 |
| institution | Kabale University |
| issn | 2255-9922 |
| language | English |
| publishDate | 2019-04-01 |
| publisher | Riga Technical University |
| record_format | Article |
| series | Complex Systems Informatics and Modeling Quarterly |
| spelling | doaj-art-b0b70e4da9894b738b72734152963d342024-12-05T09:56:31ZengRiga Technical UniversityComplex Systems Informatics and Modeling Quarterly2255-99222019-04-0101812210.7250/csimq.2019-18.011612Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation EcosystemsSteven Alter0School of Management, University of San Francisco, San Francisco, 94939This article responds to a need for a socio-technical systems (STS) perspective that fits in a world that has changed greatly over the decades since the socio-technical movement began. This article identifies conditions and paradoxes that limit traditional STS approaches in current business practice. A newer work system perspective (WSP) combines aspects of work system theory (WST), WST extensions, and the work system method (WSM). This WSP frames socio-technical thinking in a straightforward way that helps in describing and discussing socio-technical systems. It also provides many ideas that can help in negotiating and designing improvements. After summarizing WSP and some of its possible applications to work systems, this article uses the various topics in its title to indicate how WSP-based socio-technical thinking might be more suitable for today’s world.https://csimq-journals.rtu.lv/article/view/2835Socio-technical SystemWork SystemSocio-technical DesignSocio-technical ThinkingWork System TheoryWork System Method |
| spellingShingle | Steven Alter Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems Complex Systems Informatics and Modeling Quarterly Socio-technical System Work System Socio-technical Design Socio-technical Thinking Work System Theory Work System Method |
| title | Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems |
| title_full | Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems |
| title_fullStr | Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems |
| title_full_unstemmed | Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems |
| title_short | Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems |
| title_sort | applying socio technical thinking in the competitive agile lean data driven world of knowledge work and smart service oriented customer centric value creation ecosystems |
| topic | Socio-technical System Work System Socio-technical Design Socio-technical Thinking Work System Theory Work System Method |
| url | https://csimq-journals.rtu.lv/article/view/2835 |
| work_keys_str_mv | AT stevenalter applyingsociotechnicalthinkinginthecompetitiveagileleandatadrivenworldofknowledgeworkandsmartserviceorientedcustomercentricvaluecreationecosystems |