Mapping emotional intelligence and job performance: A bibliometric and thematic analysis
This study aimed to identify current research trends and future directions in the field of emotional intelligence and job performance through bibliometric and thematic analysis. Data were collected from 327 documents published between 2000 and 2024 in the Scopus database. Using descriptive statistic...
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LLC "CPC "Business Perspectives"
2024-12-01
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| Series: | Problems and Perspectives in Management |
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| Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21255/PPM_2025_01_Ho.pdf |
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| _version_ | 1846116835918872576 |
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| author | Tuan Tat Ho Hai Phan Thanh Thai-Ha Nguyen Thuong Mai Thi |
| author_facet | Tuan Tat Ho Hai Phan Thanh Thai-Ha Nguyen Thuong Mai Thi |
| author_sort | Tuan Tat Ho |
| collection | DOAJ |
| description | This study aimed to identify current research trends and future directions in the field of emotional intelligence and job performance through bibliometric and thematic analysis. Data were collected from 327 documents published between 2000 and 2024 in the Scopus database. Using descriptive statistics, bibliometric analysis, and thematic analysis with VOSViewer software, the findings indicate that the relationship between emotional intelligence and job performance has been a longstanding research focus and continues to grow, especially in fields like business and management, with concentrated research efforts in leading developed nations such as the United States, the United Kingdom, and Australia. Thematic analysis identified five primary research directions and confirmed the strong relationship between emotional intelligence and job performance. Particularly in critical fields like education, healthcare, information technology, banking, and hospitality, this topic has received considerable attention and is expected to continue producing notable research in the future. Additionally, the study’s findings suggest that the rapid advancement of science and technology, multicultural business environments, and the increasing complexity of workplace crises and conflict resolution underscore the necessity for continued exploration of emotional intelligence and its connection to job performance. Future research in this area is anticipated to diversify and expand across various industries and organizational types, adapting to the evolving demands of modern business settings.
AcknowledgmentThis study is a product of the doctoral dissertation project carried out under decision No. 4740/QD-ĐHDT dated October 18, 2023, from Duy Tan University, Vietnam. |
| format | Article |
| id | doaj-art-ae975ae4f3704db5b36e26723f63821e |
| institution | Kabale University |
| issn | 1727-7051 1810-5467 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | LLC "CPC "Business Perspectives" |
| record_format | Article |
| series | Problems and Perspectives in Management |
| spelling | doaj-art-ae975ae4f3704db5b36e26723f63821e2024-12-18T14:35:19ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672024-12-0123112210.21511/ppm.23(1).2025.0121255Mapping emotional intelligence and job performance: A bibliometric and thematic analysisTuan Tat Ho0https://orcid.org/0009-0004-1391-8491Hai Phan Thanh1https://orcid.org/0000-0003-2176-9153Thai-Ha Nguyen2https://orcid.org/0000-0002-8865-9461Thuong Mai Thi3https://orcid.org/0009-0009-5103-1935Ph.D. Student, Lecturer, School of Business and Economics, Duy Tan University, VietnamPh.D., Associate Professor, School of Business and Economics, Institute of Research and Development, Duy Tan University, VietnamMBA, Lecturer, SouthStar Management Institute, Duy Tan University, VietnamPh.D. Student, Lecturer, Hospitality and Tourism Institute, Duy Tan University, VietnamThis study aimed to identify current research trends and future directions in the field of emotional intelligence and job performance through bibliometric and thematic analysis. Data were collected from 327 documents published between 2000 and 2024 in the Scopus database. Using descriptive statistics, bibliometric analysis, and thematic analysis with VOSViewer software, the findings indicate that the relationship between emotional intelligence and job performance has been a longstanding research focus and continues to grow, especially in fields like business and management, with concentrated research efforts in leading developed nations such as the United States, the United Kingdom, and Australia. Thematic analysis identified five primary research directions and confirmed the strong relationship between emotional intelligence and job performance. Particularly in critical fields like education, healthcare, information technology, banking, and hospitality, this topic has received considerable attention and is expected to continue producing notable research in the future. Additionally, the study’s findings suggest that the rapid advancement of science and technology, multicultural business environments, and the increasing complexity of workplace crises and conflict resolution underscore the necessity for continued exploration of emotional intelligence and its connection to job performance. Future research in this area is anticipated to diversify and expand across various industries and organizational types, adapting to the evolving demands of modern business settings. AcknowledgmentThis study is a product of the doctoral dissertation project carried out under decision No. 4740/QD-ĐHDT dated October 18, 2023, from Duy Tan University, Vietnam.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21255/PPM_2025_01_Ho.pdfbibliometric analysisco-citationemotional intelligencejob performancethematic analysis |
| spellingShingle | Tuan Tat Ho Hai Phan Thanh Thai-Ha Nguyen Thuong Mai Thi Mapping emotional intelligence and job performance: A bibliometric and thematic analysis Problems and Perspectives in Management bibliometric analysis co-citation emotional intelligence job performance thematic analysis |
| title | Mapping emotional intelligence and job performance: A bibliometric and thematic analysis |
| title_full | Mapping emotional intelligence and job performance: A bibliometric and thematic analysis |
| title_fullStr | Mapping emotional intelligence and job performance: A bibliometric and thematic analysis |
| title_full_unstemmed | Mapping emotional intelligence and job performance: A bibliometric and thematic analysis |
| title_short | Mapping emotional intelligence and job performance: A bibliometric and thematic analysis |
| title_sort | mapping emotional intelligence and job performance a bibliometric and thematic analysis |
| topic | bibliometric analysis co-citation emotional intelligence job performance thematic analysis |
| url | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21255/PPM_2025_01_Ho.pdf |
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