Research and Design of Distributed Parallel Processing Cloud CTI System Architecture
CTI is responsible for the agent registration management，scheduling management in call center.Therefore，the CTI system’s stability and performance of the integrated call center platform，the scale of the robustness of the agents will have a direct impact.Based on the research of distributed computing...
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| Main Authors: | , |
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| Format: | Article |
| Language: | zho |
| Published: |
Beijing Xintong Media Co., Ltd
2015-07-01
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| Series: | Dianxin kexue |
| Subjects: | |
| Online Access: | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2015177/ |
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