Le rôle de l’expérience et du collectif en situation de relève de poste
Shift handovers contribute to the continuity of the work process and the reliability of information relays between two teams. However, the formalization and organization of these transmission periods are more or less devised in response to each specific work situation. Many studies show that the inf...
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Format: | Article |
Language: | English |
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Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)
2015-11-01
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Series: | Perspectives Interdisciplinaires sur le Travail et la Santé |
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Online Access: | https://journals.openedition.org/pistes/4504 |
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author | Valérie Le Bris Ghislaine Tirilly Cathy Toupin |
author_facet | Valérie Le Bris Ghislaine Tirilly Cathy Toupin |
author_sort | Valérie Le Bris |
collection | DOAJ |
description | Shift handovers contribute to the continuity of the work process and the reliability of information relays between two teams. However, the formalization and organization of these transmission periods are more or less devised in response to each specific work situation. Many studies show that the information content and the way this information is relayed are the result of a collective activity in which experience plays an important role. Our article approaches the relations between experience and shift handovers through three studies from different sectors (hospital, aeronautical, and railroad). In our study, experience refers to the workers’ way of working (especially night work), but also to knowledge relative to the functioning of the work teams. The results show that changes in shift handover activity occurred to cope with the needs of the department and work team and that these changes should be taken into account in efforts to improve shift handover efficiency. |
format | Article |
id | doaj-art-a62d89f7e13e496fbeb191dadbdf5126 |
institution | Kabale University |
issn | 1481-9384 |
language | English |
publishDate | 2015-11-01 |
publisher | Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST) |
record_format | Article |
series | Perspectives Interdisciplinaires sur le Travail et la Santé |
spelling | doaj-art-a62d89f7e13e496fbeb191dadbdf51262025-01-09T16:01:30ZengInstitut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)Perspectives Interdisciplinaires sur le Travail et la Santé1481-93842015-11-0117210.4000/pistes.4504Le rôle de l’expérience et du collectif en situation de relève de posteValérie Le BrisGhislaine TirillyCathy ToupinShift handovers contribute to the continuity of the work process and the reliability of information relays between two teams. However, the formalization and organization of these transmission periods are more or less devised in response to each specific work situation. Many studies show that the information content and the way this information is relayed are the result of a collective activity in which experience plays an important role. Our article approaches the relations between experience and shift handovers through three studies from different sectors (hospital, aeronautical, and railroad). In our study, experience refers to the workers’ way of working (especially night work), but also to knowledge relative to the functioning of the work teams. The results show that changes in shift handover activity occurred to cope with the needs of the department and work team and that these changes should be taken into account in efforts to improve shift handover efficiency.https://journals.openedition.org/pistes/4504experienceshift workcollective workshift handover |
spellingShingle | Valérie Le Bris Ghislaine Tirilly Cathy Toupin Le rôle de l’expérience et du collectif en situation de relève de poste Perspectives Interdisciplinaires sur le Travail et la Santé experience shift work collective work shift handover |
title | Le rôle de l’expérience et du collectif en situation de relève de poste |
title_full | Le rôle de l’expérience et du collectif en situation de relève de poste |
title_fullStr | Le rôle de l’expérience et du collectif en situation de relève de poste |
title_full_unstemmed | Le rôle de l’expérience et du collectif en situation de relève de poste |
title_short | Le rôle de l’expérience et du collectif en situation de relève de poste |
title_sort | le role de l experience et du collectif en situation de releve de poste |
topic | experience shift work collective work shift handover |
url | https://journals.openedition.org/pistes/4504 |
work_keys_str_mv | AT valerielebris leroledelexperienceetducollectifensituationderelevedeposte AT ghislainetirilly leroledelexperienceetducollectifensituationderelevedeposte AT cathytoupin leroledelexperienceetducollectifensituationderelevedeposte |