Le rôle de l’expérience et du collectif en situation de relève de poste

Shift handovers contribute to the continuity of the work process and the reliability of information relays between two teams. However, the formalization and organization of these transmission periods are more or less devised in response to each specific work situation. Many studies show that the inf...

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Main Authors: Valérie Le Bris, Ghislaine Tirilly, Cathy Toupin
Format: Article
Language:English
Published: Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST) 2015-11-01
Series:Perspectives Interdisciplinaires sur le Travail et la Santé
Subjects:
Online Access:https://journals.openedition.org/pistes/4504
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author Valérie Le Bris
Ghislaine Tirilly
Cathy Toupin
author_facet Valérie Le Bris
Ghislaine Tirilly
Cathy Toupin
author_sort Valérie Le Bris
collection DOAJ
description Shift handovers contribute to the continuity of the work process and the reliability of information relays between two teams. However, the formalization and organization of these transmission periods are more or less devised in response to each specific work situation. Many studies show that the information content and the way this information is relayed are the result of a collective activity in which experience plays an important role. Our article approaches the relations between experience and shift handovers through three studies from different sectors (hospital, aeronautical, and railroad). In our study, experience refers to the workers’ way of working (especially night work), but also to knowledge relative to the functioning of the work teams. The results show that changes in shift handover activity occurred to cope with the needs of the department and work team and that these changes should be taken into account in efforts to improve shift handover efficiency.
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publisher Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)
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series Perspectives Interdisciplinaires sur le Travail et la Santé
spelling doaj-art-a62d89f7e13e496fbeb191dadbdf51262025-01-09T16:01:30ZengInstitut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)Perspectives Interdisciplinaires sur le Travail et la Santé1481-93842015-11-0117210.4000/pistes.4504Le rôle de l’expérience et du collectif en situation de relève de posteValérie Le BrisGhislaine TirillyCathy ToupinShift handovers contribute to the continuity of the work process and the reliability of information relays between two teams. However, the formalization and organization of these transmission periods are more or less devised in response to each specific work situation. Many studies show that the information content and the way this information is relayed are the result of a collective activity in which experience plays an important role. Our article approaches the relations between experience and shift handovers through three studies from different sectors (hospital, aeronautical, and railroad). In our study, experience refers to the workers’ way of working (especially night work), but also to knowledge relative to the functioning of the work teams. The results show that changes in shift handover activity occurred to cope with the needs of the department and work team and that these changes should be taken into account in efforts to improve shift handover efficiency.https://journals.openedition.org/pistes/4504experienceshift workcollective workshift handover
spellingShingle Valérie Le Bris
Ghislaine Tirilly
Cathy Toupin
Le rôle de l’expérience et du collectif en situation de relève de poste
Perspectives Interdisciplinaires sur le Travail et la Santé
experience
shift work
collective work
shift handover
title Le rôle de l’expérience et du collectif en situation de relève de poste
title_full Le rôle de l’expérience et du collectif en situation de relève de poste
title_fullStr Le rôle de l’expérience et du collectif en situation de relève de poste
title_full_unstemmed Le rôle de l’expérience et du collectif en situation de relève de poste
title_short Le rôle de l’expérience et du collectif en situation de relève de poste
title_sort le role de l experience et du collectif en situation de releve de poste
topic experience
shift work
collective work
shift handover
url https://journals.openedition.org/pistes/4504
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AT ghislainetirilly leroledelexperienceetducollectifensituationderelevedeposte
AT cathytoupin leroledelexperienceetducollectifensituationderelevedeposte