Evaluating the impact of ERP systems on SC performance with ISM

Most companies nowadays have already implemented on-premise or cloud -based ERP systems into their IT infraestrutures. These packages allow firms to integrate, standardize and execute the whole business processes in real time, improving their productivity and operational efficiency. Previous studies...

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Bibliographic Details
Main Authors: Cristina López Vargas, Jenifer López García
Format: Article
Language:English
Published: Universitat Politècnica de València 2017-06-01
Series:WPOM : Working Papers on Operations Management
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Online Access:https://polipapers.upv.es/index.php/WPOM/article/view/7183
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Summary:Most companies nowadays have already implemented on-premise or cloud -based ERP systems into their IT infraestrutures. These packages allow firms to integrate, standardize and execute the whole business processes in real time, improving their productivity and operational efficiency. Previous studies highlight their beneficial effects go beyond the single firm. Indeed, ERP system can assist supply‐chain partners to work in close coordination. In order to reach a better understanding in this matter, the present study aims to develop a comprehensive framework. This will represent the benefits derived from ERP adoption in Supply Chain performance. In doing so, we applied an interpretive structural modelling (ISM). Finally, we provide a case study that explores the viability of this framework.
ISSN:1989-9068