User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway Station

Located in the heart of Porto, Portugal, the S. Bento train station is renowned worldwide for its architectural splendour and historical significance. Inaugurated in 1916, this UNESCO World Heritage Site presents stunning ceramic tile panels and architecture influenced by contemporary French design....

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Main Authors: Cláudia Carvalho, Alexandre Sousa, Ana Silva, Maria Paula Mendes
Format: Article
Language:English
Published: MDPI AG 2024-11-01
Series:Buildings
Subjects:
Online Access:https://www.mdpi.com/2075-5309/14/12/3855
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author Cláudia Carvalho
Alexandre Sousa
Ana Silva
Maria Paula Mendes
author_facet Cláudia Carvalho
Alexandre Sousa
Ana Silva
Maria Paula Mendes
author_sort Cláudia Carvalho
collection DOAJ
description Located in the heart of Porto, Portugal, the S. Bento train station is renowned worldwide for its architectural splendour and historical significance. Inaugurated in 1916, this UNESCO World Heritage Site presents stunning ceramic tile panels and architecture influenced by contemporary French design. This study presents a comprehensive historical analysis of the conservation state of S. Bento station, detailing observed anomalies, their origins, probable causes, and the maintenance and rehabilitation techniques employed over the years. Moreover, it explores the relationship between conservation practices and tourist perceptions of the station, focusing on how rehabilitation efforts influence user satisfaction. This analysis was carried out through a comprehensive sentiment analysis of over 4000 tourist reviews between 2011 and 2023, and data from the station management entity, providing insights into the effectiveness of these interventions. The research contributes to the broader discussion on heritage conservation, offering recommendations for future maintenance strategies that integrate user expectations and sentiment.
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issn 2075-5309
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publishDate 2024-11-01
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series Buildings
spelling doaj-art-a1e2bbae05814441baadff840ee4182f2024-12-27T14:15:32ZengMDPI AGBuildings2075-53092024-11-011412385510.3390/buildings14123855User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway StationCláudia Carvalho0Alexandre Sousa1Ana Silva2Maria Paula Mendes3Infraestruturas de Portugal, Praça da Portagem, Edifício 1, Piso 1, 2809-013 Almada, PortugalInfraestruturas de Portugal, Praça da Portagem, Edifício 1, Piso 1, 2809-013 Almada, PortugalCERIS (Civil Engineering Research and Innovation for Sustainability), Instituto Superior Técnico, Universidade de Lisboa, Av. Rovisco Pais, 1049-001 Lisboa, PortugalCERENA (Centro de Recursos Naturais e Ambiente), Instituto Superior Técnico, Universidade de Lisboa, Av. Rovisco Pais, 1049-001 Lisboa, PortugalLocated in the heart of Porto, Portugal, the S. Bento train station is renowned worldwide for its architectural splendour and historical significance. Inaugurated in 1916, this UNESCO World Heritage Site presents stunning ceramic tile panels and architecture influenced by contemporary French design. This study presents a comprehensive historical analysis of the conservation state of S. Bento station, detailing observed anomalies, their origins, probable causes, and the maintenance and rehabilitation techniques employed over the years. Moreover, it explores the relationship between conservation practices and tourist perceptions of the station, focusing on how rehabilitation efforts influence user satisfaction. This analysis was carried out through a comprehensive sentiment analysis of over 4000 tourist reviews between 2011 and 2023, and data from the station management entity, providing insights into the effectiveness of these interventions. The research contributes to the broader discussion on heritage conservation, offering recommendations for future maintenance strategies that integrate user expectations and sentiment.https://www.mdpi.com/2075-5309/14/12/3855heritagemaintenancerehabilitationusers and tourists’ feelings
spellingShingle Cláudia Carvalho
Alexandre Sousa
Ana Silva
Maria Paula Mendes
User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway Station
Buildings
heritage
maintenance
rehabilitation
users and tourists’ feelings
title User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway Station
title_full User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway Station
title_fullStr User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway Station
title_full_unstemmed User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway Station
title_short User Perceptions and Conservation Practices: A Case Study of Maintenance Strategies at S. Bento Railway Station
title_sort user perceptions and conservation practices a case study of maintenance strategies at s bento railway station
topic heritage
maintenance
rehabilitation
users and tourists’ feelings
url https://www.mdpi.com/2075-5309/14/12/3855
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