The influence of social networks on finding and selecting healthcare professionals

Abstract Social networks consist of a group of individuals connected by family, work, or other interests and facilitated by an online structure or platform. They are also a relatively recent and widely used marketing phenomenon that is constantly evolving. The healthcare field includes professions s...

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Main Authors: Letícia Miquelitto GASPARONI, Vinícius Neves MARCOS, Cláudio Mendes PANNUTI, Sílvia Maria Morales PEREIRA
Format: Article
Language:English
Published: Sociedade Brasileira de Pesquisa Odontológica 2025-01-01
Series:Brazilian Oral Research
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1806-83242025000101500&lng=en&tlng=en
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author Letícia Miquelitto GASPARONI
Vinícius Neves MARCOS
Cláudio Mendes PANNUTI
Sílvia Maria Morales PEREIRA
author_facet Letícia Miquelitto GASPARONI
Vinícius Neves MARCOS
Cláudio Mendes PANNUTI
Sílvia Maria Morales PEREIRA
author_sort Letícia Miquelitto GASPARONI
collection DOAJ
description Abstract Social networks consist of a group of individuals connected by family, work, or other interests and facilitated by an online structure or platform. They are also a relatively recent and widely used marketing phenomenon that is constantly evolving. The healthcare field includes professions such as social work, biology, biomedicine, physical education, nursing, pharmacy, physiotherapy, speech therapy, medicine, veterinary medicine, nutrition, dentistry, psychology, and occupational therapy. The present study aimed to analyze the influence of social networks in the process of finding and selecting healthcare professionals. The methodology was a survey using a structured questionnaire created on Google Forms. Descriptive research was carried out with non-probabilistic convenience and snowball sampling, followed by quantitative data analysis. A total of 268 participants who signed the informed consent were included in the study. The findings revealed that the most common way to find healthcare professionals is through recommendations from friends/relatives and other professionals, followed by the use of social networks. The majority of participants used social networks to search for healthcare professionals, with Instagram being the most widely used platform. Sponsored advertisements can be an effective way to reach potential new patients. The most valued characteristics in healthcare content creators were reliability, expertise, and the ability to convey messages, with health-related explanations in an easily understandable manner being the preferred type of content. Therefore, this study revealed that social networks can influence the search for and selection of healthcare professionals.
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spelling doaj-art-a16e2cabba504aac8a90be414cbdae6b2025-01-14T07:40:32ZengSociedade Brasileira de Pesquisa OdontológicaBrazilian Oral Research1807-31072025-01-013910.1590/1807-3107bor-2025.vol39.001The influence of social networks on finding and selecting healthcare professionalsLetícia Miquelitto GASPARONIhttps://orcid.org/0000-0002-8185-6497Vinícius Neves MARCOShttps://orcid.org/0000-0002-3921-0828Cláudio Mendes PANNUTIhttps://orcid.org/0000-0003-4181-3975Sílvia Maria Morales PEREIRAhttps://orcid.org/0009-0007-9401-7004Abstract Social networks consist of a group of individuals connected by family, work, or other interests and facilitated by an online structure or platform. They are also a relatively recent and widely used marketing phenomenon that is constantly evolving. The healthcare field includes professions such as social work, biology, biomedicine, physical education, nursing, pharmacy, physiotherapy, speech therapy, medicine, veterinary medicine, nutrition, dentistry, psychology, and occupational therapy. The present study aimed to analyze the influence of social networks in the process of finding and selecting healthcare professionals. The methodology was a survey using a structured questionnaire created on Google Forms. Descriptive research was carried out with non-probabilistic convenience and snowball sampling, followed by quantitative data analysis. A total of 268 participants who signed the informed consent were included in the study. The findings revealed that the most common way to find healthcare professionals is through recommendations from friends/relatives and other professionals, followed by the use of social networks. The majority of participants used social networks to search for healthcare professionals, with Instagram being the most widely used platform. Sponsored advertisements can be an effective way to reach potential new patients. The most valued characteristics in healthcare content creators were reliability, expertise, and the ability to convey messages, with health-related explanations in an easily understandable manner being the preferred type of content. Therefore, this study revealed that social networks can influence the search for and selection of healthcare professionals.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1806-83242025000101500&lng=en&tlng=enSocial NetworkingSocial MediaHealthHealth Personnel
spellingShingle Letícia Miquelitto GASPARONI
Vinícius Neves MARCOS
Cláudio Mendes PANNUTI
Sílvia Maria Morales PEREIRA
The influence of social networks on finding and selecting healthcare professionals
Brazilian Oral Research
Social Networking
Social Media
Health
Health Personnel
title The influence of social networks on finding and selecting healthcare professionals
title_full The influence of social networks on finding and selecting healthcare professionals
title_fullStr The influence of social networks on finding and selecting healthcare professionals
title_full_unstemmed The influence of social networks on finding and selecting healthcare professionals
title_short The influence of social networks on finding and selecting healthcare professionals
title_sort influence of social networks on finding and selecting healthcare professionals
topic Social Networking
Social Media
Health
Health Personnel
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1806-83242025000101500&lng=en&tlng=en
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