Improving supply chain Transparency: The role of blockchain technology and its impact on return shipping insurance
Using return shipping insurance (RSI) to address product returns is common in e-commerce, while adopting blockchain technology (BCT) for product traceability not only significantly reduces the inspection costs of returned products but also improves consumer utility (i.e., reduces return rates). Howe...
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| Main Authors: | Xingfen Liu, Zhongbao Zhou, Minhui Hu, Feimin Zhong |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
KeAi Communications Co., Ltd.
2025-09-01
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| Series: | Journal of Management Science and Engineering |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2096232025000228 |
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