Effect of employee’s satisfaction on performance of Nigerian microfinance banks

The study investigates the nexus between employee satisfaction and the performance of selected Microfinance banks in Nigeria, with a focus on five banks in Osun State. It aims to discern the relationship between employee satisfaction and bank performance, while pinpointing key factors that influence...

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Main Authors: Abass Adekunle Adewale, Abass Adedolapo Adeyemo, Saidat Busayo Lawal
Format: Article
Language:English
Published: V. N. Karazin Kharkiv National University 2024-06-01
Series:Вісник Харківського національного університету імені В.Н. Каразіна: Серія Міжнародні відносини, економіка, країнознавство, туризм
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Online Access:https://periodicals.karazin.ua/irtb/article/view/24025
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author Abass Adekunle Adewale
Abass Adedolapo Adeyemo
Saidat Busayo Lawal
author_facet Abass Adekunle Adewale
Abass Adedolapo Adeyemo
Saidat Busayo Lawal
author_sort Abass Adekunle Adewale
collection DOAJ
description The study investigates the nexus between employee satisfaction and the performance of selected Microfinance banks in Nigeria, with a focus on five banks in Osun State. It aims to discern the relationship between employee satisfaction and bank performance, while pinpointing key factors that influence employee satisfaction, such as prompt salary, job security, and fringe benefits. Utilizing a purposive sampling technique, data from 40 employees were collected through structured questionnaires, and subsequent analysis involved descriptive statistics and regression. Results indicate a robust positive correlation between employee satisfaction and bank performance, with prompt salary payment, job security, and fringe benefits emerging as significant influencers of satisfaction. The study underscores the importance of proactive measures by microfinance banks to augment employee satisfaction, particularly in these critical areas. Strengthening employee engagement is posited as pivotal for sectoral performance enhancement. By prioritizing the well-being and contentment of their workforce, microfinance banks can cultivate a conducive work environment conducive to heightened efficiency and effectiveness.
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institution Kabale University
issn 2310-9513
language English
publishDate 2024-06-01
publisher V. N. Karazin Kharkiv National University
record_format Article
series Вісник Харківського національного університету імені В.Н. Каразіна: Серія Міжнародні відносини, економіка, країнознавство, туризм
spelling doaj-art-9f8b4c9c66c5450bb5d4fa25a14e64292025-01-08T11:11:51ZengV. N. Karazin Kharkiv National UniversityВісник Харківського національного університету імені В.Н. Каразіна: Серія Міжнародні відносини, економіка, країнознавство, туризм2310-95132024-06-0119364610.26565/2310-9513-2024-19-0424025Effect of employee’s satisfaction on performance of Nigerian microfinance banksAbass Adekunle Adewale0Abass Adedolapo Adeyemo1Saidat Busayo Lawal2Osun State UniversityOsun State UniversityLead city universityThe study investigates the nexus between employee satisfaction and the performance of selected Microfinance banks in Nigeria, with a focus on five banks in Osun State. It aims to discern the relationship between employee satisfaction and bank performance, while pinpointing key factors that influence employee satisfaction, such as prompt salary, job security, and fringe benefits. Utilizing a purposive sampling technique, data from 40 employees were collected through structured questionnaires, and subsequent analysis involved descriptive statistics and regression. Results indicate a robust positive correlation between employee satisfaction and bank performance, with prompt salary payment, job security, and fringe benefits emerging as significant influencers of satisfaction. The study underscores the importance of proactive measures by microfinance banks to augment employee satisfaction, particularly in these critical areas. Strengthening employee engagement is posited as pivotal for sectoral performance enhancement. By prioritizing the well-being and contentment of their workforce, microfinance banks can cultivate a conducive work environment conducive to heightened efficiency and effectiveness.https://periodicals.karazin.ua/irtb/article/view/24025employee satisfactionmicrofinance banksjob security
spellingShingle Abass Adekunle Adewale
Abass Adedolapo Adeyemo
Saidat Busayo Lawal
Effect of employee’s satisfaction on performance of Nigerian microfinance banks
Вісник Харківського національного університету імені В.Н. Каразіна: Серія Міжнародні відносини, економіка, країнознавство, туризм
employee satisfaction
microfinance banks
job security
title Effect of employee’s satisfaction on performance of Nigerian microfinance banks
title_full Effect of employee’s satisfaction on performance of Nigerian microfinance banks
title_fullStr Effect of employee’s satisfaction on performance of Nigerian microfinance banks
title_full_unstemmed Effect of employee’s satisfaction on performance of Nigerian microfinance banks
title_short Effect of employee’s satisfaction on performance of Nigerian microfinance banks
title_sort effect of employee s satisfaction on performance of nigerian microfinance banks
topic employee satisfaction
microfinance banks
job security
url https://periodicals.karazin.ua/irtb/article/view/24025
work_keys_str_mv AT abassadekunleadewale effectofemployeessatisfactiononperformanceofnigerianmicrofinancebanks
AT abassadedolapoadeyemo effectofemployeessatisfactiononperformanceofnigerianmicrofinancebanks
AT saidatbusayolawal effectofemployeessatisfactiononperformanceofnigerianmicrofinancebanks