THE DIMENSIONS OF ELECTRONIC (E)-BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION: EVIDENCE FROM NIGERIA

THE DIMENSIONS OF ELECTRONIC (E)-BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION: EVIDENCE FROM NIGERIA

This study investigates the dimensions of electronic (e)-banking service quality on customer satisfaction. The data were collected among bank customers within Lagos State, Nigeria vis a vis a validated closed-ended questionnaire from a sample of three hundred and eighty-three (383) questionnaires we...

Full description

Saved in:
Bibliographic Details
Main Authors: Olusola Enitan OLOWOFELA, Benjamin Oludotun LISOYI, Kehinde Isaiq OLAIYA
Format: Article
Language:English
Published: Publishing House of Rzeszow University of Technology 2025-01-01
Series:Modern Management Review
Subjects:
electronic (e)-banking
customers
customer satisfaction
service quality
Online Access:https://journals.prz.edu.pl/mmr/article/view/1750
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items

Similar Items