Determination of user experience on food business websites by using Neuromarketing techniques

In this research, the relevant literature was scanned and 28 items about visual contents were removed from the literature. With these items, the needs assessment analysis was performed by applying the Delphi technique, on eight experts who constitute the subjects of the study at the same time. In th...

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Main Authors: Erhan Babaç, Hilmi Rafet Yüncü
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2022-07-01
Series:Tourism & Management Studies
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Online Access:https://www.tmstudies.net/index.php/ectms/article/view/1576
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author Erhan Babaç
Hilmi Rafet Yüncü
author_facet Erhan Babaç
Hilmi Rafet Yüncü
author_sort Erhan Babaç
collection DOAJ
description In this research, the relevant literature was scanned and 28 items about visual contents were removed from the literature. With these items, the needs assessment analysis was performed by applying the Delphi technique, on eight experts who constitute the subjects of the study at the same time. In the next stage of the research, two websites were created based on the visual content items extracted from the literature and presented to experts with the Delphi technique. By creating the experimental procedure, an experimental area was prepared for eight subjects, and websites were shown to them. EEG and eye-tracking measurements were made over the websites that were shown during the experiment. The data obtained from the EEG are over Alpha, Beta-1, and Beta-2 frequencies, and revealed respectively attention, high concentration, and anxiety. The total number of fixations based on eye-tracking data was measured synchronously with the EEG data. Findings revealed that the experiment1 website, which was used visual content, was a more efficient website on attention, high concentration, and total fixation. The anxiety level of the experiment2 website was more perceptible to the subjects.
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institution Kabale University
issn 2182-8466
language English
publishDate 2022-07-01
publisher University of the Algarve - ESGHT - CIEO
record_format Article
series Tourism & Management Studies
spelling doaj-art-9db2ba9768a4495b8d2bca38201aaa3b2025-01-08T11:51:24ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662022-07-011834964Determination of user experience on food business websites by using Neuromarketing techniques Erhan Babaç 0Hilmi Rafet Yüncü 1Afyon Kocatepe University, Emirda? Vocational School, Department of Hotel, Restaurant, and Catering ServicesAnadolu University In this research, the relevant literature was scanned and 28 items about visual contents were removed from the literature. With these items, the needs assessment analysis was performed by applying the Delphi technique, on eight experts who constitute the subjects of the study at the same time. In the next stage of the research, two websites were created based on the visual content items extracted from the literature and presented to experts with the Delphi technique. By creating the experimental procedure, an experimental area was prepared for eight subjects, and websites were shown to them. EEG and eye-tracking measurements were made over the websites that were shown during the experiment. The data obtained from the EEG are over Alpha, Beta-1, and Beta-2 frequencies, and revealed respectively attention, high concentration, and anxiety. The total number of fixations based on eye-tracking data was measured synchronously with the EEG data. Findings revealed that the experiment1 website, which was used visual content, was a more efficient website on attention, high concentration, and total fixation. The anxiety level of the experiment2 website was more perceptible to the subjects.https://www.tmstudies.net/index.php/ectms/article/view/1576eegeye trackingfood businessneuromarketinguser experiencewebsite
spellingShingle Erhan Babaç
Hilmi Rafet Yüncü
Determination of user experience on food business websites by using Neuromarketing techniques
Tourism & Management Studies
eeg
eye tracking
food business
neuromarketing
user experience
website
title Determination of user experience on food business websites by using Neuromarketing techniques
title_full Determination of user experience on food business websites by using Neuromarketing techniques
title_fullStr Determination of user experience on food business websites by using Neuromarketing techniques
title_full_unstemmed Determination of user experience on food business websites by using Neuromarketing techniques
title_short Determination of user experience on food business websites by using Neuromarketing techniques
title_sort determination of user experience on food business websites by using neuromarketing techniques
topic eeg
eye tracking
food business
neuromarketing
user experience
website
url https://www.tmstudies.net/index.php/ectms/article/view/1576
work_keys_str_mv AT erhanbabac determinationofuserexperienceonfoodbusinesswebsitesbyusingneuromarketingtechniques
AT hilmirafetyuncu determinationofuserexperienceonfoodbusinesswebsitesbyusingneuromarketingtechniques