Mapping the Research Landscape of Chatbots, Conversational Agents, and Virtual Assistants in Business, Management, and Accounting: A Bibliometric Review
This bibliometric review aims to map the research landscape of chatbots, conversational agents, and virtual assistants in the business, management, and accounting of the subject area. The review begins by examining the growth of research in this area over time, revealing an increasing interest in t...
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Main Authors: | Manigandan L, Sivakumar Alur |
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Format: | Article |
Language: | English |
Published: |
Qubahan
2023-12-01
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Series: | Qubahan Academic Journal |
Online Access: | https://journal.qubahan.com/index.php/qaj/article/view/252 |
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