Les impacts humains des changements organisationnels autour des TIC

Many organizational changes are related to (or initiated by) the introduction of information and communication technology (ICT) tools.The size of the systems implemented in large organizations, their external nature vis-à-vis the company’s practices (Enterprise Resource Planning) are rather new chal...

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Main Author: Robert Picard
Format: Article
Language:English
Published: Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST) 2007-10-01
Series:Perspectives Interdisciplinaires sur le Travail et la Santé
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Online Access:https://journals.openedition.org/pistes/2962
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author Robert Picard
author_facet Robert Picard
author_sort Robert Picard
collection DOAJ
description Many organizational changes are related to (or initiated by) the introduction of information and communication technology (ICT) tools.The size of the systems implemented in large organizations, their external nature vis-à-vis the company’s practices (Enterprise Resource Planning) are rather new challenges, which are difficult for the actors to tackle. In fact, the jobs of data processing people as well as of professional users are often the most affected.Data processing people must revise their way of doing things, a change that is accompanied by a loss of autonomy and greater demands for cooperation and multidisciplinarity that they are not necessarily prepared for.Professional users may lose some historical guidelines, a change that is accompanied by a review of their practices, organizational changes, and changes in the work environment. They must sometimes develop new capacities, which may be costly for them, and some may even lose their jobs.These questions will be illustrated in two actual recent situations observed in a major service provider, for each of the populations.
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publisher Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)
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spelling doaj-art-9b6701637d9c40049290d1c4ab7e8cda2025-01-09T16:02:15ZengInstitut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)Perspectives Interdisciplinaires sur le Travail et la Santé1481-93842007-10-019210.4000/pistes.2962Les impacts humains des changements organisationnels autour des TICRobert PicardMany organizational changes are related to (or initiated by) the introduction of information and communication technology (ICT) tools.The size of the systems implemented in large organizations, their external nature vis-à-vis the company’s practices (Enterprise Resource Planning) are rather new challenges, which are difficult for the actors to tackle. In fact, the jobs of data processing people as well as of professional users are often the most affected.Data processing people must revise their way of doing things, a change that is accompanied by a loss of autonomy and greater demands for cooperation and multidisciplinarity that they are not necessarily prepared for.Professional users may lose some historical guidelines, a change that is accompanied by a review of their practices, organizational changes, and changes in the work environment. They must sometimes develop new capacities, which may be costly for them, and some may even lose their jobs.These questions will be illustrated in two actual recent situations observed in a major service provider, for each of the populations.https://journals.openedition.org/pistes/2962workorganizational changeinformation technologiespracticescross-cooperation
spellingShingle Robert Picard
Les impacts humains des changements organisationnels autour des TIC
Perspectives Interdisciplinaires sur le Travail et la Santé
work
organizational change
information technologies
practices
cross-cooperation
title Les impacts humains des changements organisationnels autour des TIC
title_full Les impacts humains des changements organisationnels autour des TIC
title_fullStr Les impacts humains des changements organisationnels autour des TIC
title_full_unstemmed Les impacts humains des changements organisationnels autour des TIC
title_short Les impacts humains des changements organisationnels autour des TIC
title_sort les impacts humains des changements organisationnels autour des tic
topic work
organizational change
information technologies
practices
cross-cooperation
url https://journals.openedition.org/pistes/2962
work_keys_str_mv AT robertpicard lesimpactshumainsdeschangementsorganisationnelsautourdestic