Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ)
One form of information technology advancement is the use of AI in website development, one of which is ChatGPT website. ChatGPT has a poor user experience in various aspects, so it is necessary to evaluate the user experience on the ChatGPT website using User Experience Questionnaire (UEQ). The att...
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| Format: | Article |
| Language: | Indonesian |
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Islamic University of Indragiri
2024-11-01
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| Series: | Sistemasi: Jurnal Sistem Informasi |
| Online Access: | https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/4566 |
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| _version_ | 1841555765566898176 |
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| author | Dila Okta Dwi Putri Dinda Lestarini |
| author_facet | Dila Okta Dwi Putri Dinda Lestarini |
| author_sort | Dila Okta Dwi Putri |
| collection | DOAJ |
| description | One form of information technology advancement is the use of AI in website development, one of which is ChatGPT website. ChatGPT has a poor user experience in various aspects, so it is necessary to evaluate the user experience on the ChatGPT website using User Experience Questionnaire (UEQ). The attractiveness variable obtained a positive evaluation value of 1.503. The perspicuity variable obtained a positive evaluation value of 1.661. The efficiency variable obtained a positive evaluation value of 1.615. The dependability variable obtained a positive evaluation value with an overall average value of 1.286. The stimulation variable obtained a positive evaluation value of 1.182. The novelty variable obtained a positive evaluation value of 0.942. The ChatGPT website has shown good quality because it has a positive evaluation value from user assessments. However, in the attractiveness, dependability, and novelty variables, there are still several items that get neutral ratings. So product improvements are still needed to increase user satisfaction. |
| format | Article |
| id | doaj-art-9608b998a1c94fbe8814fe3910c9dd52 |
| institution | Kabale University |
| issn | 2302-8149 2540-9719 |
| language | Indonesian |
| publishDate | 2024-11-01 |
| publisher | Islamic University of Indragiri |
| record_format | Article |
| series | Sistemasi: Jurnal Sistem Informasi |
| spelling | doaj-art-9608b998a1c94fbe8814fe3910c9dd522025-01-08T03:10:27ZindIslamic University of IndragiriSistemasi: Jurnal Sistem Informasi2302-81492540-97192024-11-011362434244310.32520/stmsi.v13i6.4566900Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ)Dila Okta Dwi Putri0Dinda Lestarini1Sriwijaya UniversitySriwijaya UniversityOne form of information technology advancement is the use of AI in website development, one of which is ChatGPT website. ChatGPT has a poor user experience in various aspects, so it is necessary to evaluate the user experience on the ChatGPT website using User Experience Questionnaire (UEQ). The attractiveness variable obtained a positive evaluation value of 1.503. The perspicuity variable obtained a positive evaluation value of 1.661. The efficiency variable obtained a positive evaluation value of 1.615. The dependability variable obtained a positive evaluation value with an overall average value of 1.286. The stimulation variable obtained a positive evaluation value of 1.182. The novelty variable obtained a positive evaluation value of 0.942. The ChatGPT website has shown good quality because it has a positive evaluation value from user assessments. However, in the attractiveness, dependability, and novelty variables, there are still several items that get neutral ratings. So product improvements are still needed to increase user satisfaction.https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/4566 |
| spellingShingle | Dila Okta Dwi Putri Dinda Lestarini Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ) Sistemasi: Jurnal Sistem Informasi |
| title | Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ) |
| title_full | Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ) |
| title_fullStr | Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ) |
| title_full_unstemmed | Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ) |
| title_short | Assessing User Experience of ChatGPT Website Employing the User Experience Questionnaire (UEQ) |
| title_sort | assessing user experience of chatgpt website employing the user experience questionnaire ueq |
| url | https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/4566 |
| work_keys_str_mv | AT dilaoktadwiputri assessinguserexperienceofchatgptwebsiteemployingtheuserexperiencequestionnaireueq AT dindalestarini assessinguserexperienceofchatgptwebsiteemployingtheuserexperiencequestionnaireueq |