Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review

This study explores the experiences of individuals from ethnic minority backgrounds using electronic medical records (EMRs) and identifies strategies to improve the inclusivity and usability of EMRs, aiming to reduce the digital divide in their access and use. A rapid review of the literature was co...

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Main Authors: Corey Adams, Reema Harrison, Alison Merchant, Narelle Arblaster, Tracey Bucknall, Kathleen Gray, Guncag Ozavci, Nilmini Wickramasinghe, Vicky Yuan, Elizabeth Manias
Format: Article
Language:English
Published: The Beryl Institute 2024-11-01
Series:Patient Experience Journal
Subjects:
Online Access:https://pxjournal.org/journal/vol11/iss3/18
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author Corey Adams
Reema Harrison
Alison Merchant
Narelle Arblaster
Tracey Bucknall
Kathleen Gray
Guncag Ozavci
Nilmini Wickramasinghe
Vicky Yuan
Elizabeth Manias
author_facet Corey Adams
Reema Harrison
Alison Merchant
Narelle Arblaster
Tracey Bucknall
Kathleen Gray
Guncag Ozavci
Nilmini Wickramasinghe
Vicky Yuan
Elizabeth Manias
author_sort Corey Adams
collection DOAJ
description This study explores the experiences of individuals from ethnic minority backgrounds using electronic medical records (EMRs) and identifies strategies to improve the inclusivity and usability of EMRs, aiming to reduce the digital divide in their access and use. A rapid review of the literature was conducted using Medline, Embase, and CINAHL databases to identify relevant studies published between 2010 and November 2023, with the assistance of a medical librarian. A total of 44 studies were included in the review, revealing significant disparities in EMR adoption and utilization among ethnic minority groups. Three key themes of inequality were identified: presentation of EMR and patient portal options, the registration and activation process, and the actual use of patient portals. While the review considered all elements of EMR systems, most published research focused specifically on patient portals. To address these disparities, a multifaceted approach is necessary, one that acknowledges linguistic diversity, enhances digital health literacy, and actively incorporates feedback from ethnic minority communities to improve EMR engagement.
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institution Kabale University
issn 2372-0247
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publishDate 2024-11-01
publisher The Beryl Institute
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series Patient Experience Journal
spelling doaj-art-93cfacf0ab4c4021bbd43382290b53c92025-01-08T20:21:43ZengThe Beryl InstitutePatient Experience Journal2372-02472024-11-0111310.35680/2372-0247.1972Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid ReviewCorey AdamsReema HarrisonAlison MerchantNarelle ArblasterTracey BucknallKathleen GrayGuncag OzavciNilmini WickramasingheVicky YuanElizabeth ManiasThis study explores the experiences of individuals from ethnic minority backgrounds using electronic medical records (EMRs) and identifies strategies to improve the inclusivity and usability of EMRs, aiming to reduce the digital divide in their access and use. A rapid review of the literature was conducted using Medline, Embase, and CINAHL databases to identify relevant studies published between 2010 and November 2023, with the assistance of a medical librarian. A total of 44 studies were included in the review, revealing significant disparities in EMR adoption and utilization among ethnic minority groups. Three key themes of inequality were identified: presentation of EMR and patient portal options, the registration and activation process, and the actual use of patient portals. While the review considered all elements of EMR systems, most published research focused specifically on patient portals. To address these disparities, a multifaceted approach is necessary, one that acknowledges linguistic diversity, enhances digital health literacy, and actively incorporates feedback from ethnic minority communities to improve EMR engagement.https://pxjournal.org/journal/vol11/iss3/18equitydigital healthmedical recordselectronic health recordspatient portalethnicityhealth disparitiespatient engagement
spellingShingle Corey Adams
Reema Harrison
Alison Merchant
Narelle Arblaster
Tracey Bucknall
Kathleen Gray
Guncag Ozavci
Nilmini Wickramasinghe
Vicky Yuan
Elizabeth Manias
Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
Patient Experience Journal
equity
digital health
medical records
electronic health records
patient portal
ethnicity
health disparities
patient engagement
title Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
title_full Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
title_fullStr Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
title_full_unstemmed Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
title_short Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
title_sort experiences of using electronic medical records among patients from ethnic minority backgrounds a rapid review
topic equity
digital health
medical records
electronic health records
patient portal
ethnicity
health disparities
patient engagement
url https://pxjournal.org/journal/vol11/iss3/18
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