Human Resource Management in Complex Environments: A Viable Model Based on Systems Thinking

Developing the company’s capacity to deal with changing environments means ceasing to see processes as a traditional and linear model. Therefore, the objective of this research is to apply VSM to HRM to show its complexity. It is qualitative research, which is carried out in two moments. The first c...

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Bibliographic Details
Main Authors: Mario Aguilar-Fernández, Graciela Salgado-Escobar, Andrés David Barragán-Hernández
Format: Article
Language:English
Published: MDPI AG 2024-11-01
Series:Systems
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Online Access:https://www.mdpi.com/2079-8954/12/11/489
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Summary:Developing the company’s capacity to deal with changing environments means ceasing to see processes as a traditional and linear model. Therefore, the objective of this research is to apply VSM to HRM to show its complexity. It is qualitative research, which is carried out in two moments. The first consists of a literature review in the WoS, and the second, is the design of the model “MV-HRM”, based on the approach of complex adaptive systems, viable system model, soft system methodology, and holistic theory. The MV-HRM consists of five systems: (S1) HRM processes, (S2) information system (S4) operational control, (S4) strategic planning and (S5) governance. The model emphasizes the relationships and interactions it has with its immediate and future environment. Finally, the contribution of the research is to show another look and understanding of the functioning of HRM, in addition to awakening the interest of strategists to develop best practices that allow them to respond in an agile way to the dynamic and complex environment.
ISSN:2079-8954