A Campus-based Chatbot System using Natural Language Processing and Neural Network
A chatbot is designed to simulate human conversation and provide instant responses to users. Chatbots have gained popularity in providing automated customer support and information retrieval among organisations. Besides, it also acts as a virtual assistant to communicate with users by delivering upd...
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Main Authors: | Tuan-Jun Goh, Lee-Ying Chong, Siew-Chin Chong, Pey-Yun Goh |
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Format: | Article |
Language: | English |
Published: |
MMU Press
2024-02-01
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Series: | Journal of Informatics and Web Engineering |
Subjects: | |
Online Access: | https://journals.mmupress.com/index.php/jiwe/article/view/648 |
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