Protecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAE

The UAE telecommunications market is rapidly expanding, prompting the issuance of Resolution No. 56 of 2024, which regulates marketing phone calls, and Resolution No. 57 of 2024, which addresses penalties for violations. Both resolutions take effect in mid-August 2024. Resolution No. 56 defines tele...

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Main Author: Ramzi Madi
Format: Article
Language:English
Published: Suor Orsola Benincasa Università Editrice 2024-01-01
Series:European Journal of Privacy Law & Technologies
Subjects:
Online Access:https://universitypress.unisob.na.it/ojs/index.php/ejplt/article/view/1985
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author Ramzi Madi
author_facet Ramzi Madi
author_sort Ramzi Madi
collection DOAJ
description The UAE telecommunications market is rapidly expanding, prompting the issuance of Resolution No. 56 of 2024, which regulates marketing phone calls, and Resolution No. 57 of 2024, which addresses penalties for violations. Both resolutions take effect in mid-August 2024. Resolution No. 56 defines telemarketing and distinguishes between “marketing” and “unwanted marketing” calls. It establishes guidelines for licensed telemarketing companies and procedures to protect consumers, enhancing privacy and fair practices. Resolution No. 57 outlines administrative penalties for violations. This paper reviews the regulatory framework for telemarketing in the UAE. Il mercato delle telecomunicazioni negli Emirati Arabi Uniti è in rapida espansione, portando all’emissione della Risoluzione n. 56 del 2024, che regola le chiamate di marketing, e della Risoluzione n. 57 del 2024, che affronta le sanzioni per le violazioni. Entrambe entreranno in vigore a metà agosto 2024. La Risoluzione n. 56 definisce il telemarketing e distingue tra chiamate di marketing e indesiderate, stabilendo linee guida per le società di telemarketing autorizzate e procedure per proteggere i consumatori, migliorando la privacy e garantendo pratiche eque. La Risoluzione n. 57 delinea le sanzioni amministrative. Questo documento esamina il quadro normativo per il telemarketing negli Emirati Arabi Uniti.
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spelling doaj-art-904cfd9e63494dd18295de065f9a4c762024-12-06T14:57:44ZengSuor Orsola Benincasa Università EditriceEuropean Journal of Privacy Law & Technologies2704-80122024-01-011194204https://doi.org/10.57230/EJPLT241MRProtecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAERamzi Madi0Full Professor of Commercial Law and Intellectual Property Law, Deputy Dean of College of Law, Al Ain University The UAE telecommunications market is rapidly expanding, prompting the issuance of Resolution No. 56 of 2024, which regulates marketing phone calls, and Resolution No. 57 of 2024, which addresses penalties for violations. Both resolutions take effect in mid-August 2024. Resolution No. 56 defines telemarketing and distinguishes between “marketing” and “unwanted marketing” calls. It establishes guidelines for licensed telemarketing companies and procedures to protect consumers, enhancing privacy and fair practices. Resolution No. 57 outlines administrative penalties for violations. This paper reviews the regulatory framework for telemarketing in the UAE. Il mercato delle telecomunicazioni negli Emirati Arabi Uniti è in rapida espansione, portando all’emissione della Risoluzione n. 56 del 2024, che regola le chiamate di marketing, e della Risoluzione n. 57 del 2024, che affronta le sanzioni per le violazioni. Entrambe entreranno in vigore a metà agosto 2024. La Risoluzione n. 56 definisce il telemarketing e distingue tra chiamate di marketing e indesiderate, stabilendo linee guida per le società di telemarketing autorizzate e procedure per proteggere i consumatori, migliorando la privacy e garantendo pratiche eque. La Risoluzione n. 57 delinea le sanzioni amministrative. Questo documento esamina il quadro normativo per il telemarketing negli Emirati Arabi Uniti.https://universitypress.unisob.na.it/ojs/index.php/ejplt/article/view/1985marketing phone callsunwanted marketing phone callstelemarketingresolutionuae
spellingShingle Ramzi Madi
Protecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAE
European Journal of Privacy Law & Technologies
marketing phone calls
unwanted marketing phone calls
telemarketing
resolution
uae
title Protecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAE
title_full Protecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAE
title_fullStr Protecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAE
title_full_unstemmed Protecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAE
title_short Protecting Consumer Privacy Under Resolutions on Marketing Through Phone Calls in the UAE
title_sort protecting consumer privacy under resolutions on marketing through phone calls in the uae
topic marketing phone calls
unwanted marketing phone calls
telemarketing
resolution
uae
url https://universitypress.unisob.na.it/ojs/index.php/ejplt/article/view/1985
work_keys_str_mv AT ramzimadi protectingconsumerprivacyunderresolutionsonmarketingthroughphonecallsintheuae