e-Business Innovation Conceptual Model: Towards a Reference Framework for SME’s

The aim of this paper is to determine a construct of electronic business (e-Business) innovation (eBIM) for SME’s since throughout 2016, several academic models were presented to the main SME’s experts in e-Business located in Guadalajara, México and their main CEOs considered most of them to lack...

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Bibliographic Details
Main Author: Juan Mejía Trejo
Format: Article
Language:English
Published: Universidad Nacional Autónoma de México 2017-12-01
Series:Entreciencias: Diálogos en la Sociedad del Conocimiento
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Online Access:https://www.revistas.unam.mx/index.php/entreciencias/article/view/62590
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Summary:The aim of this paper is to determine a construct of electronic business (e-Business) innovation (eBIM) for SME’s since throughout 2016, several academic models were presented to the main SME’s experts in e-Business located in Guadalajara, México and their main CEOs considered most of them to lack clarity and to be impractical in their design, implementation, measure- ment and improvement. The methodology involved in this study is exploratory, descriptive and cross-sectional, and was applied during January-April, 2017 to 200 e-Business experts. It is based on documentary research to determine the main variables of the eBIM using the Delphi Panel method and the Analytic Hierarchy Process. We applied exploratory factor analysis to determi- ne how the variables were grouped in factors of the final model. As a result, we obtained two visions, academic (literature review) and expert, with 19 variables and 3 factors to be included in the final eBIM proposal. 
ISSN:2007-8064