OPERATIONAL COMMUNICATIONS PROCESS AND PERFORMANCE: ROLE OF LEAN SIX SIGMA CRITICAL SUCCESS FACTORS

OPERATIONAL COMMUNICATIONS PROCESS AND PERFORMANCE: ROLE OF LEAN SIX SIGMA CRITICAL SUCCESS FACTORS

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The study aimed to examine how success factors of six sigma impact operations performance by analysing the operations communications process. For this purpose, data was collected through a self-administered questionnaire from 300 employees of the service industry using the purposive sampling techni...

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Bibliographic Details
Main Authors: Vimala Venugopal Muthuswamy, Dr. D. Dilip
Format: Article
Language:English
Published: Regional Association for Security and crisis management, Belgrade, Serbia 2024-04-01
Series:Operational Research in Engineering Sciences: Theory and Applications
Subjects:
Operations Performance
Operations Communication
Lean Six Sigma Factors
Saudi Arabia
Online Access:https://www.oresta.org/menu-script/index.php/oresta/article/view/695
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