Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in Ghana

Purpose- Marketers want to know the best advertisement medium which can make their advertising more effective. This study seeks to find a linkage between television advertisement, radio advertisement, newspaper advertisement, and outdoor advertisement towards customers’ purchase decisions in Ghana....

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Main Authors: Isaac Ahakwa, Jingzhao Yang, Evelyn Agba Tackie, Kwame Bankole
Format: Article
Language:English
Published: Seisense 2021-02-01
Series:SEISENSE Business Review
Subjects:
Online Access:https://journal.seisense.com/sbr/article/view/561
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author Isaac Ahakwa
Jingzhao Yang
Evelyn Agba Tackie
Kwame Bankole
author_facet Isaac Ahakwa
Jingzhao Yang
Evelyn Agba Tackie
Kwame Bankole
author_sort Isaac Ahakwa
collection DOAJ
description Purpose- Marketers want to know the best advertisement medium which can make their advertising more effective. This study seeks to find a linkage between television advertisement, radio advertisement, newspaper advertisement, and outdoor advertisement towards customers’ purchase decisions in Ghana. Design/Methodology- Using University students in Ghana as a population, the study employed a simple random sampling approach and collected data from University students in UCC and KNUST. Seven hundred and fifty (750) responses were gathered from participants, but only seven hundred and thirty-two (732) responses were deemed suitable and were adopted to justify the proposed relationships. Data were analyzed using partial least squared built on Structural Equation Modeling (SEM) Findings- The findings revealed that television advertisement has the greatest impact on customer purchase decision and was statistically significant at p< 0.01. Practical Implications- This finding provides helpful suggestions for advertising professionals, market researchers, existing and emerging organizations to see television advertisements as an opportunity to increase awareness of goods and services as it tends to appeal to viewers’ visual and sound senses, influencing customers’ purchasing decisions and increasing sales of goods and services.
format Article
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institution Kabale University
issn 2788-7561
language English
publishDate 2021-02-01
publisher Seisense
record_format Article
series SEISENSE Business Review
spelling doaj-art-891857c67fd543dcbc24c5712e861a182024-12-26T06:18:08ZengSeisenseSEISENSE Business Review2788-75612021-02-011110.33215/sbr.v1i1.561Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in GhanaIsaac Ahakwa0https://orcid.org/0000-0002-7597-4227Jingzhao Yang1Evelyn Agba Tackie2Kwame Bankole3School of Management, Jiangsu University, Zhenjiang-ChinaSchool of Management, Jiangsu University, Zhenjiang-ChinaSchool of Management, Jiangsu University, Zhenjiang-ChinaVidmic Company Limited, Ghana Purpose- Marketers want to know the best advertisement medium which can make their advertising more effective. This study seeks to find a linkage between television advertisement, radio advertisement, newspaper advertisement, and outdoor advertisement towards customers’ purchase decisions in Ghana. Design/Methodology- Using University students in Ghana as a population, the study employed a simple random sampling approach and collected data from University students in UCC and KNUST. Seven hundred and fifty (750) responses were gathered from participants, but only seven hundred and thirty-two (732) responses were deemed suitable and were adopted to justify the proposed relationships. Data were analyzed using partial least squared built on Structural Equation Modeling (SEM) Findings- The findings revealed that television advertisement has the greatest impact on customer purchase decision and was statistically significant at p< 0.01. Practical Implications- This finding provides helpful suggestions for advertising professionals, market researchers, existing and emerging organizations to see television advertisements as an opportunity to increase awareness of goods and services as it tends to appeal to viewers’ visual and sound senses, influencing customers’ purchasing decisions and increasing sales of goods and services. https://journal.seisense.com/sbr/article/view/561Customer Purchase Decision Television Advertisement Radio Advertisement
spellingShingle Isaac Ahakwa
Jingzhao Yang
Evelyn Agba Tackie
Kwame Bankole
Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in Ghana
SEISENSE Business Review
Customer Purchase Decision
Television Advertisement
Radio Advertisement
title Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in Ghana
title_full Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in Ghana
title_fullStr Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in Ghana
title_full_unstemmed Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in Ghana
title_short Exploring the Impact of Traditional Communication Channels on Customer Purchase Decision: A Case Study of University Students in Ghana
title_sort exploring the impact of traditional communication channels on customer purchase decision a case study of university students in ghana
topic Customer Purchase Decision
Television Advertisement
Radio Advertisement
url https://journal.seisense.com/sbr/article/view/561
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AT evelynagbatackie exploringtheimpactoftraditionalcommunicationchannelsoncustomerpurchasedecisionacasestudyofuniversitystudentsinghana
AT kwamebankole exploringtheimpactoftraditionalcommunicationchannelsoncustomerpurchasedecisionacasestudyofuniversitystudentsinghana