Development of key performance indicators for a telemedicine setting in Egypt using an electronic modified Delphi approach

Development of key performance indicators for a telemedicine setting in Egypt using an electronic modified Delphi approach

Abstract Background Performance measurement is crucial for maintaining quality of care in health systems, and so telemedicine is no exception. Key Performance Indicators (KPIs) are some of the primary tools for performance measurement. While there are many global studies on telemedicine quality, stu...

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Bibliographic Details
Main Authors: Sara Ebraheem, Ayat Farouk Manzour, Ahmed Elbokl, Tamer Emara, Moustafa El Houssinie, Mahi Mahmoud Al-Tehewy
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Health Services Research
Subjects:
Quality indicators
Key performance indicators
Telemedicine
Delphi method
Online Access:https://doi.org/10.1186/s12913-025-12733-6
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