La personne déclarée morte par l’appelant au service téléphonique d’urgence : une source de désalignement interactionnel
This article focuses on emergency calls. Drawing on research in the field of talk-in-interaction, it explores how reporting death often leads to communication difficulties between caller and call taker. The study is based on an investigation of a corpus of calls made to 9-1-1 emergency service. It d...
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Main Authors: | Marty Laforest, Jessica Rioux-Turcotte |
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Format: | Article |
Language: | English |
Published: |
Université du Québec à Montréal
2016-12-01
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Series: | Communiquer |
Subjects: | |
Online Access: | https://journals.openedition.org/communiquer/2046 |
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