The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case Study

Purpose: The purpose of this article is to answer the question of whether the implementation of hybrid work organization results in a quality change of interpersonal relations in an HR Department. Methodology: To achieve the stated goal, the authors decided to conduct a case study in a large, disp...

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Main Authors: Mirosław Wójcik, Magdalena Poroszewska
Format: Article
Language:English
Published: University of Warsaw 2023-01-01
Series:European Management Studies
Subjects:
Online Access:https://press.wz.uw.edu.pl/ems/vol21/iss2/3
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author Mirosław Wójcik
Magdalena Poroszewska
author_facet Mirosław Wójcik
Magdalena Poroszewska
author_sort Mirosław Wójcik
collection DOAJ
description Purpose: The purpose of this article is to answer the question of whether the implementation of hybrid work organization results in a quality change of interpersonal relations in an HR Department. Methodology: To achieve the stated goal, the authors decided to conduct a case study in a large, dispersed organization. Empirical data were obtained through an online research questionnaire, an individual in-depth interview, and the IT systems of the organization under study. Findings: As a result of the study, it was shown that in the examined HR Department, the implementation of hybrid work organization did not change the quality of employee relations. The results contradict some existing sources, making us assume that the impact of hybrid work on employee relations is not unequivocal. Therefore, there are possible situations where its negative or positive effect does not exist. This opens a wide range of possibilities for applying hybrid work methods without negatively impacting the organization. Originality/value: The literature is scarce when it comes to analyzing the impact of hybrid work organization on employee relations. Most of the available material is based on reports from consulting companies and its scientific value is impossible to examine. Even less literature addresses the issue of interpersonal relations in the post-pandemic era.
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institution Kabale University
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publishDate 2023-01-01
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series European Management Studies
spelling doaj-art-854fc868391c4982b4eeba6610756a782025-01-09T12:26:00ZengUniversity of WarsawEuropean Management Studies2956-76022023-01-01212517410.7172/2956-7602.100.3The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case StudyMirosław Wójcik0https://orcid.org/0000-0003-1167-7036Magdalena Poroszewska1https://orcid.org/0000-0002-4323-5163Warsaw University of Technology, PolandWarsaw University of Technology, PolandPurpose: The purpose of this article is to answer the question of whether the implementation of hybrid work organization results in a quality change of interpersonal relations in an HR Department. Methodology: To achieve the stated goal, the authors decided to conduct a case study in a large, dispersed organization. Empirical data were obtained through an online research questionnaire, an individual in-depth interview, and the IT systems of the organization under study. Findings: As a result of the study, it was shown that in the examined HR Department, the implementation of hybrid work organization did not change the quality of employee relations. The results contradict some existing sources, making us assume that the impact of hybrid work on employee relations is not unequivocal. Therefore, there are possible situations where its negative or positive effect does not exist. This opens a wide range of possibilities for applying hybrid work methods without negatively impacting the organization. Originality/value: The literature is scarce when it comes to analyzing the impact of hybrid work organization on employee relations. Most of the available material is based on reports from consulting companies and its scientific value is impossible to examine. Even less literature addresses the issue of interpersonal relations in the post-pandemic era.https://press.wz.uw.edu.pl/ems/vol21/iss2/3hybrid workinterpersonal relationsrelational capitalrelational qualityhuman resourcespandemiccase study
spellingShingle Mirosław Wójcik
Magdalena Poroszewska
The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case Study
European Management Studies
hybrid work
interpersonal relations
relational capital
relational quality
human resources
pandemic
case study
title The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case Study
title_full The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case Study
title_fullStr The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case Study
title_full_unstemmed The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case Study
title_short The Impact of Hybrid Work on the Quality of Interpersonal Relations in the HR Department of the Enterprise – A Case Study
title_sort impact of hybrid work on the quality of interpersonal relations in the hr department of the enterprise a case study
topic hybrid work
interpersonal relations
relational capital
relational quality
human resources
pandemic
case study
url https://press.wz.uw.edu.pl/ems/vol21/iss2/3
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AT magdalenaporoszewska impactofhybridworkonthequalityofinterpersonalrelationsinthehrdepartmentoftheenterpriseacasestudy