Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative study

Abstract Background The COVID-19 pandemic has taken a toll on frontline health care workers (HCWs), leading to poor mental and physical well-being. We conducted a large, cluster randomized controlled trial to implement an adapted Stress First Aid (SFA) intervention to support HCW well-being using a...

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Main Authors: Shreya S. Huilgol, Lu Dong, Nabeel Qureshi, Kathryn Bouskill, Lisa S. Meredith, Courtney Gidengil
Format: Article
Language:English
Published: BMC 2024-11-01
Series:BMC Health Services Research
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Online Access:https://doi.org/10.1186/s12913-024-11812-4
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author Shreya S. Huilgol
Lu Dong
Nabeel Qureshi
Kathryn Bouskill
Lisa S. Meredith
Courtney Gidengil
author_facet Shreya S. Huilgol
Lu Dong
Nabeel Qureshi
Kathryn Bouskill
Lisa S. Meredith
Courtney Gidengil
author_sort Shreya S. Huilgol
collection DOAJ
description Abstract Background The COVID-19 pandemic has taken a toll on frontline health care workers (HCWs), leading to poor mental and physical well-being. We conducted a large, cluster randomized controlled trial to implement an adapted Stress First Aid (SFA) intervention to support HCW well-being using a train-the-trainer (TTT) approach for rapid deployment in the United States and collected qualitative data through interviews to understand implementation. The goal of this study is to understand barriers and facilitators to deploying SFA using a TTT model, with particular emphasis on the acceptability, uptake, and barriers from the implementation. Methods We conducted seven individual and seven group semi-structured qualitative interviews with 28 trainers (i.e., site champions) who delivered SFA training to their local HCWs from Spring 2021 to Winter 2022 in hospitals and health care centers within the United States. We utilized both inductive and deductive approaches to coding transcripts. All transcripts were coded in Dedoose. We used the Consolidated Framework for Implementation Research (CFIR) to rigorously assess implementation experiences. Results Site champions highlighted leadership buy-in, protected time and incentives, and teams as implementation facilitators, while implementation barriers included unhelpful training materials and content, time constraints and scheduling difficulties, and pandemic-related factors, such as COVID-19 surges. SFA implementation processes varied: some champions had virtual SFA presentations, while others held informal discussions about SFA material in person. Champions also differed on their perceptions of SFA sustainability: some indicated it would be difficult to sustain SFA in their organization due to limited structure and time, while others stated they would continue to utilize it. Conclusion Limited research has examined the implementation of HCW well-being interventions using a TTT approach in a changing environment. Site champions were able to implement SFA during a period of rapid and frequent change and shared several implementation facilitators and barriers related to the SFA intervention. In the future, addressing the implementation barriers proactively and prioritizing the implementation facilitators may prove to be useful for large-scale interventions implemented during disease outbreaks and pandemics.
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spelling doaj-art-84e311a1749f4ea09af35174c1aa8ac62024-12-01T12:15:57ZengBMCBMC Health Services Research1472-69632024-11-0124111210.1186/s12913-024-11812-4Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative studyShreya S. Huilgol0Lu Dong1Nabeel Qureshi2Kathryn Bouskill3Lisa S. Meredith4Courtney Gidengil5RAND CorporationRAND CorporationRAND CorporationRAND CorporationRAND CorporationRAND CorporationAbstract Background The COVID-19 pandemic has taken a toll on frontline health care workers (HCWs), leading to poor mental and physical well-being. We conducted a large, cluster randomized controlled trial to implement an adapted Stress First Aid (SFA) intervention to support HCW well-being using a train-the-trainer (TTT) approach for rapid deployment in the United States and collected qualitative data through interviews to understand implementation. The goal of this study is to understand barriers and facilitators to deploying SFA using a TTT model, with particular emphasis on the acceptability, uptake, and barriers from the implementation. Methods We conducted seven individual and seven group semi-structured qualitative interviews with 28 trainers (i.e., site champions) who delivered SFA training to their local HCWs from Spring 2021 to Winter 2022 in hospitals and health care centers within the United States. We utilized both inductive and deductive approaches to coding transcripts. All transcripts were coded in Dedoose. We used the Consolidated Framework for Implementation Research (CFIR) to rigorously assess implementation experiences. Results Site champions highlighted leadership buy-in, protected time and incentives, and teams as implementation facilitators, while implementation barriers included unhelpful training materials and content, time constraints and scheduling difficulties, and pandemic-related factors, such as COVID-19 surges. SFA implementation processes varied: some champions had virtual SFA presentations, while others held informal discussions about SFA material in person. Champions also differed on their perceptions of SFA sustainability: some indicated it would be difficult to sustain SFA in their organization due to limited structure and time, while others stated they would continue to utilize it. Conclusion Limited research has examined the implementation of HCW well-being interventions using a TTT approach in a changing environment. Site champions were able to implement SFA during a period of rapid and frequent change and shared several implementation facilitators and barriers related to the SFA intervention. In the future, addressing the implementation barriers proactively and prioritizing the implementation facilitators may prove to be useful for large-scale interventions implemented during disease outbreaks and pandemics.https://doi.org/10.1186/s12913-024-11812-4Health care workerStress first aidMental healthInterventionCOVID-19 pandemic
spellingShingle Shreya S. Huilgol
Lu Dong
Nabeel Qureshi
Kathryn Bouskill
Lisa S. Meredith
Courtney Gidengil
Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative study
BMC Health Services Research
Health care worker
Stress first aid
Mental health
Intervention
COVID-19 pandemic
title Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative study
title_full Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative study
title_fullStr Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative study
title_full_unstemmed Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative study
title_short Implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the COVID-19 pandemic: a qualitative study
title_sort implementation facilitators and barriers of stress first aid to protect mental health of frontline health care workers during the covid 19 pandemic a qualitative study
topic Health care worker
Stress first aid
Mental health
Intervention
COVID-19 pandemic
url https://doi.org/10.1186/s12913-024-11812-4
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