The impact of the education level of the members who benefit from sports businesses on their service quality expectation and perception level
This study was carried out to identify the perceptions and expectations of the members regarding the service they receive at the businesses that offers recreational sports/fitness program and to determine whether their expectations and perceptions on the service quality differ correlating with the m...
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Main Authors: | Havva Demırel, Metin Yaman |
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Format: | Article |
Language: | English |
Published: |
Selcuk University Press
2014-10-01
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Series: | Türk Spor ve Egzersiz Dergisi |
Subjects: | |
Online Access: | https://dergipark.org.tr/tr/download/article-file/200700 |
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