The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modelling

Despite the recognised role of individual capabilities and external conditions in entrepreneurship, there have been limited empirical studies that have jointly tested these factors in South Africa’s tourism sector. Guided by human capital and opportunity identification theories, this study examines...

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Main Authors: Sibusiso D. Ntshangase, Ikechukwu O. Ezeuduji
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2025.2547074
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author Sibusiso D. Ntshangase
Ikechukwu O. Ezeuduji
author_facet Sibusiso D. Ntshangase
Ikechukwu O. Ezeuduji
author_sort Sibusiso D. Ntshangase
collection DOAJ
description Despite the recognised role of individual capabilities and external conditions in entrepreneurship, there have been limited empirical studies that have jointly tested these factors in South Africa’s tourism sector. Guided by human capital and opportunity identification theories, this study examines how education, operational and managerial capabilities, and external support influence the success of tourism businesses. A questionnaire survey of purposively sampled 350 tourism entrepreneurs in Mtubatuba Local Municipality, KwaZulu-Natal Province in South Africa, generated data which were analysed using a structural equation modelling approach to test the proposed relationships. Managerial capability was the strongest predictor of tourism business success, followed by tertiary education. External factors also played a statistically significant role. Despite tertiary qualifications, many tourism entrepreneurs lacked applied business skills, which delayed success. Based on these findings, the study recommends that South Africa’s Department of Higher Education and Training (DHET) integrate practical entrepreneurship content into tourism-related programmes. The Small Enterprise Development and Finance Agency (SEDFA) and Tourism Enterprise Development and Support Programme (TEDSP) should expand targeted training and mentorship schemes for tourism entrepreneurs. Local municipalities should strengthen support infrastructure, streamline regulations, and enhance access to local business development services to build resilience and long-term sustainability in the sector.
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spelling doaj-art-81c022af3c76459d9aed5e083cf862c32025-08-25T16:21:24ZengTaylor & Francis GroupCogent Social Sciences2331-18862025-12-0111110.1080/23311886.2025.2547074The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modellingSibusiso D. Ntshangase0Ikechukwu O. Ezeuduji1Department of Recreation and Tourism, University of Zululand, KwaDlangezwa, South AfricaDepartment of Recreation and Tourism, University of Zululand, KwaDlangezwa, South AfricaDespite the recognised role of individual capabilities and external conditions in entrepreneurship, there have been limited empirical studies that have jointly tested these factors in South Africa’s tourism sector. Guided by human capital and opportunity identification theories, this study examines how education, operational and managerial capabilities, and external support influence the success of tourism businesses. A questionnaire survey of purposively sampled 350 tourism entrepreneurs in Mtubatuba Local Municipality, KwaZulu-Natal Province in South Africa, generated data which were analysed using a structural equation modelling approach to test the proposed relationships. Managerial capability was the strongest predictor of tourism business success, followed by tertiary education. External factors also played a statistically significant role. Despite tertiary qualifications, many tourism entrepreneurs lacked applied business skills, which delayed success. Based on these findings, the study recommends that South Africa’s Department of Higher Education and Training (DHET) integrate practical entrepreneurship content into tourism-related programmes. The Small Enterprise Development and Finance Agency (SEDFA) and Tourism Enterprise Development and Support Programme (TEDSP) should expand targeted training and mentorship schemes for tourism entrepreneurs. Local municipalities should strengthen support infrastructure, streamline regulations, and enhance access to local business development services to build resilience and long-term sustainability in the sector.https://www.tandfonline.com/doi/10.1080/23311886.2025.2547074Entrepreneurial educationmanagerial capabilityoperational capabilityexternal environmenttourism SMMEsPLS-SEM
spellingShingle Sibusiso D. Ntshangase
Ikechukwu O. Ezeuduji
The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modelling
Cogent Social Sciences
Entrepreneurial education
managerial capability
operational capability
external environment
tourism SMMEs
PLS-SEM
title The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modelling
title_full The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modelling
title_fullStr The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modelling
title_full_unstemmed The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modelling
title_short The influence of education, entrepreneurial capabilities and external business environment on tourism business success: a Partial Least Squares path modelling
title_sort influence of education entrepreneurial capabilities and external business environment on tourism business success a partial least squares path modelling
topic Entrepreneurial education
managerial capability
operational capability
external environment
tourism SMMEs
PLS-SEM
url https://www.tandfonline.com/doi/10.1080/23311886.2025.2547074
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