Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative study

Objective The rise in mental health-related work disability pensions highlights the need for more research on how occupational health care (OHC) can support mental health, including the use of telehealth (TH) services in mental health care. Methods The research, employing a descriptive qualitative a...

Full description

Saved in:
Bibliographic Details
Main Authors: Elina Kervinen, Lauri Vähätalo, Anna Siukola, Tiia Reho, Klas Winell, Riitta Sauni
Format: Article
Language:English
Published: SAGE Publishing 2025-01-01
Series:Digital Health
Online Access:https://doi.org/10.1177/20552076241297409
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1841556506984579072
author Elina Kervinen
Lauri Vähätalo
Anna Siukola
Tiia Reho
Klas Winell
Riitta Sauni
author_facet Elina Kervinen
Lauri Vähätalo
Anna Siukola
Tiia Reho
Klas Winell
Riitta Sauni
author_sort Elina Kervinen
collection DOAJ
description Objective The rise in mental health-related work disability pensions highlights the need for more research on how occupational health care (OHC) can support mental health, including the use of telehealth (TH) services in mental health care. Methods The research, employing a descriptive qualitative approach through interviews ( n  = 42), focused on experiences of professionals from a private OHC service provider in Finland and human resource representatives (HRRs) of OHC client companies. Inductive content analysis was used to analyze the data. Results Our research suggests that TH services provided by OHC can enhance access to care and expedite the initiation of work ability support, particularly in mental health cases. However, potential challenges include a perceived sense of distance, superficiality in interactions, and difficulty in forming a comprehensive understanding due to few non-verbal cues. Conclusion A combined approach of TH and face-to-face services is suggested to provide flexible, and individualized support. Further studies on remote low-threshold discussion mental health services and studies comparing TH and face-to-face services are advised.
format Article
id doaj-art-802c05dc09c7477e900e87f58fd18a59
institution Kabale University
issn 2055-2076
language English
publishDate 2025-01-01
publisher SAGE Publishing
record_format Article
series Digital Health
spelling doaj-art-802c05dc09c7477e900e87f58fd18a592025-01-07T08:04:01ZengSAGE PublishingDigital Health2055-20762025-01-011110.1177/20552076241297409Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative studyElina Kervinen0Lauri Vähätalo1Anna Siukola2Tiia Reho3Klas Winell4Riitta Sauni5 Faculty of Medicine and Health Technology, , Tampere, Finland Faculty of Medicine and Health Technology, , Tampere, Finland Faculty of Medicine and Health Technology, , Tampere, Finland Pihlajalinna, Tampere, Finland Conmedic Oy, Espoo, Finland Faculty of Medicine and Health Technology, , Tampere, FinlandObjective The rise in mental health-related work disability pensions highlights the need for more research on how occupational health care (OHC) can support mental health, including the use of telehealth (TH) services in mental health care. Methods The research, employing a descriptive qualitative approach through interviews ( n  = 42), focused on experiences of professionals from a private OHC service provider in Finland and human resource representatives (HRRs) of OHC client companies. Inductive content analysis was used to analyze the data. Results Our research suggests that TH services provided by OHC can enhance access to care and expedite the initiation of work ability support, particularly in mental health cases. However, potential challenges include a perceived sense of distance, superficiality in interactions, and difficulty in forming a comprehensive understanding due to few non-verbal cues. Conclusion A combined approach of TH and face-to-face services is suggested to provide flexible, and individualized support. Further studies on remote low-threshold discussion mental health services and studies comparing TH and face-to-face services are advised.https://doi.org/10.1177/20552076241297409
spellingShingle Elina Kervinen
Lauri Vähätalo
Anna Siukola
Tiia Reho
Klas Winell
Riitta Sauni
Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative study
Digital Health
title Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative study
title_full Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative study
title_fullStr Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative study
title_full_unstemmed Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative study
title_short Occupational health professionals’ and HR specialists’ perceptions of telemental health services in occupational health care settings: A qualitative study
title_sort occupational health professionals and hr specialists perceptions of telemental health services in occupational health care settings a qualitative study
url https://doi.org/10.1177/20552076241297409
work_keys_str_mv AT elinakervinen occupationalhealthprofessionalsandhrspecialistsperceptionsoftelementalhealthservicesinoccupationalhealthcaresettingsaqualitativestudy
AT laurivahatalo occupationalhealthprofessionalsandhrspecialistsperceptionsoftelementalhealthservicesinoccupationalhealthcaresettingsaqualitativestudy
AT annasiukola occupationalhealthprofessionalsandhrspecialistsperceptionsoftelementalhealthservicesinoccupationalhealthcaresettingsaqualitativestudy
AT tiiareho occupationalhealthprofessionalsandhrspecialistsperceptionsoftelementalhealthservicesinoccupationalhealthcaresettingsaqualitativestudy
AT klaswinell occupationalhealthprofessionalsandhrspecialistsperceptionsoftelementalhealthservicesinoccupationalhealthcaresettingsaqualitativestudy
AT riittasauni occupationalhealthprofessionalsandhrspecialistsperceptionsoftelementalhealthservicesinoccupationalhealthcaresettingsaqualitativestudy