Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North Macedonia

The COVID-19 pandemic exposed significant challenges in upholding patient rights within Macedonian healthcare system. An online survey of 145 citizens assessed their perceptions regarding access to healthcare, informed consent, autonomy, and privacy during the pandemic. Results showed that 65.5% o...

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Main Authors: Katerina Kuzmanova, Aleksandar Dimkovski, Evgenija Mihajloska, Aleksandra Grozdanova, Katerina Anchevska Netkovska
Format: Article
Language:English
Published: University Ss Cyril and Methodius in Skopje, Faculty of Pharmacy and Macedonian Pharmaceutical Association 2024-12-01
Series:Makedonsko Farmacevtski Bilten
Subjects:
Online Access:https://bulletin.mfd.org.mk/volumes/Volume%2070_1/70_1_004.pdf
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author Katerina Kuzmanova
Aleksandar Dimkovski
Evgenija Mihajloska
Aleksandra Grozdanova
Katerina Anchevska Netkovska
author_facet Katerina Kuzmanova
Aleksandar Dimkovski
Evgenija Mihajloska
Aleksandra Grozdanova
Katerina Anchevska Netkovska
author_sort Katerina Kuzmanova
collection DOAJ
description The COVID-19 pandemic exposed significant challenges in upholding patient rights within Macedonian healthcare system. An online survey of 145 citizens assessed their perceptions regarding access to healthcare, informed consent, autonomy, and privacy during the pandemic. Results showed that 65.5% of respondents had access to essential services and 95.2% did not experience discrimination. Although 72.4% felt adequately informed about their care throughout all phases, just under half (47.6%) were aware of their healthcare and insurance rights and the procedures to secure them. Two-thirds (67.6%) reported that their autonomy was respected despite restrictive measures, and over 70% believed their privacy was maintained. These findings highlight both strengths and areas for improvement, emphasizing the need for enhanced and detailed delivery of information by healthcare professionals. Addressing these issues is crucial for refining healthcare policies and practices, ensuring equitable and effective care, and better protecting patient rights during future public health emergencies in North Macedonia.
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institution Kabale University
issn 1857-8969
language English
publishDate 2024-12-01
publisher University Ss Cyril and Methodius in Skopje, Faculty of Pharmacy and Macedonian Pharmaceutical Association
record_format Article
series Makedonsko Farmacevtski Bilten
spelling doaj-art-7fb8017c2a174919976bc1cbfb0d5caa2025-01-11T13:06:40ZengUniversity Ss Cyril and Methodius in Skopje, Faculty of Pharmacy and Macedonian Pharmaceutical AssociationMakedonsko Farmacevtski Bilten1857-89692024-12-01701313610.33320/maced.pharm.bull.2024.70.01.004Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North MacedoniaKaterina Kuzmanova0Aleksandar Dimkovski1Evgenija Mihajloska2Aleksandra Grozdanova3Katerina Anchevska Netkovska4General Hospital – Strumica, Mladinska 2, 2400 Strimica, North MacedoniaFaculty of Pharmacy, University Ss Cyril and Methodius in Skopje, Majka Tereza 47, 1000 Skopje, North MacedoniaFaculty of Pharmacy, University Ss Cyril and Methodius in Skopje, Majka Tereza 47, 1000 Skopje, North MacedoniaFaculty of Pharmacy, University Ss Cyril and Methodius in Skopje, Majka Tereza 47, 1000 Skopje, North MacedoniaFaculty of Pharmacy, University Ss Cyril and Methodius in Skopje, Majka Tereza 47, 1000 Skopje, North MacedoniaThe COVID-19 pandemic exposed significant challenges in upholding patient rights within Macedonian healthcare system. An online survey of 145 citizens assessed their perceptions regarding access to healthcare, informed consent, autonomy, and privacy during the pandemic. Results showed that 65.5% of respondents had access to essential services and 95.2% did not experience discrimination. Although 72.4% felt adequately informed about their care throughout all phases, just under half (47.6%) were aware of their healthcare and insurance rights and the procedures to secure them. Two-thirds (67.6%) reported that their autonomy was respected despite restrictive measures, and over 70% believed their privacy was maintained. These findings highlight both strengths and areas for improvement, emphasizing the need for enhanced and detailed delivery of information by healthcare professionals. Addressing these issues is crucial for refining healthcare policies and practices, ensuring equitable and effective care, and better protecting patient rights during future public health emergencies in North Macedonia.https://bulletin.mfd.org.mk/volumes/Volume%2070_1/70_1_004.pdfpatients’ rightscovid-19aceess to healthcareinformed consentprivacyautonomy
spellingShingle Katerina Kuzmanova
Aleksandar Dimkovski
Evgenija Mihajloska
Aleksandra Grozdanova
Katerina Anchevska Netkovska
Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North Macedonia
Makedonsko Farmacevtski Bilten
patients’ rights
covid-19
aceess to healthcare
informed consent
privacy
autonomy
title Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North Macedonia
title_full Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North Macedonia
title_fullStr Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North Macedonia
title_full_unstemmed Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North Macedonia
title_short Challenges to patients’ rights during the COVID-19 pandemic: survey of public perceptions in North Macedonia
title_sort challenges to patients rights during the covid 19 pandemic survey of public perceptions in north macedonia
topic patients’ rights
covid-19
aceess to healthcare
informed consent
privacy
autonomy
url https://bulletin.mfd.org.mk/volumes/Volume%2070_1/70_1_004.pdf
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