The impact of social ties on customer loyalty: Mediating effects of satisfaction and moderating commitment

Social bonding tactics help companies and their customers develop friendships by focusing, maintaining relationships, and interacting personally. This study was conducted to determine whether consumer satisfaction is an effective mediator in the relationship between trust, brand image and social tie...

Full description

Saved in:
Bibliographic Details
Main Author: Juharsah Juharsah
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2024-12-01
Series:Innovative Marketing
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21281/IM_2024_04_Juharsah.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!