Effectiveness of Installment Payment Plan Program through Face-to-Face Service Channels and Non-Face-to-Face Service Channels
This study evaluates the effectiveness of registration services for BPJS Kesehatan's REHAB (Installment Payment Plan) program through face-to-face channels at branch offices and non-face-to-face channels via the Mobile JKN application. Employing a qualitative descriptive design, data were colle...
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| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
BPJS Kesehatan
2024-12-01
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| Series: | Jurnal Jaminan Kesehatan Nasional |
| Subjects: | |
| Online Access: | https://jurnal-jkn.bpjs-kesehatan.go.id/index.php/jjkn/article/view/227 |
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