Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals

BackgroundGlobally, nearly one-third of workplace violence (WPV) occurs in the health sector. Exposure to WPV among Jordanian nurses has been widely speculated to be underreported. Understanding of the factors contributing to WPV among nurses and their consequences is limited.ObjectivesThis study ai...

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Main Authors: Mohammad M. Alnaeem, Khaled Hasan Suleiman, Majdi M. Alzoubi, Yasmeen Abu Sumaqa, Khalid Al-Mugheed, Amany Anwar Saeed Alabdullah, Sally Mohammed Farghaly Abdelaliem
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-01-01
Series:Frontiers in Public Health
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Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2024.1418813/full
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author Mohammad M. Alnaeem
Khaled Hasan Suleiman
Majdi M. Alzoubi
Yasmeen Abu Sumaqa
Khalid Al-Mugheed
Amany Anwar Saeed Alabdullah
Sally Mohammed Farghaly Abdelaliem
author_facet Mohammad M. Alnaeem
Khaled Hasan Suleiman
Majdi M. Alzoubi
Yasmeen Abu Sumaqa
Khalid Al-Mugheed
Amany Anwar Saeed Alabdullah
Sally Mohammed Farghaly Abdelaliem
author_sort Mohammad M. Alnaeem
collection DOAJ
description BackgroundGlobally, nearly one-third of workplace violence (WPV) occurs in the health sector. Exposure to WPV among Jordanian nurses has been widely speculated to be underreported. Understanding of the factors contributing to WPV among nurses and their consequences is limited.ObjectivesThis study aimed to examine the consequences and contributing factors of WPV and explore suggestions for reducing WPV among nurses working in peripheral hospitals.MethodsThis descriptive, cross-sectional study included 431 Jordanian nurses. Data were collected using a self-report instrument between December 2022 and June 2023. A modified version of the ILO/ICN/WHO/PSI Workplace Violence in the Health Sector Country Case Study Questionnaire developed and validated in 2003 was used.ResultsThe ages of the participants ranged from 20 to 49 years. A total of 349 nurses (81%) had experienced verbal violence, while 110 (25.5%) had experienced physical violence. Of the 110 nurses who were physically attacked, 44 (40 %) reported that an investigation was conducted to determine the cause of the incident. Approximately 38.2% of incidents involving physical violence in the last 12 months involved the use of weapons. The current study revealed that 59.6% of the nurses reported that verbal incidents were common in their workplace. The highest level of agreement among all participants was leniency in applying penalties to perpetrators of violence inside hospitals. The majority of participants (95.8%) agreed that improving staff-patient communication skills would effectively reduce violence.ConclusionCreating awareness among healthcare professionals, patients, and the general public regarding the impact of WPV and the importance of respect and professionalism is crucial.
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spelling doaj-art-758870f6fa9644a6a8882eb7d9d51b0c2025-01-07T06:40:56ZengFrontiers Media S.A.Frontiers in Public Health2296-25652025-01-011210.3389/fpubh.2024.14188131418813Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitalsMohammad M. Alnaeem0Khaled Hasan Suleiman1Majdi M. Alzoubi2Yasmeen Abu Sumaqa3Khalid Al-Mugheed4Amany Anwar Saeed Alabdullah5Sally Mohammed Farghaly Abdelaliem6Adult Health Nursing/Palliative Care and Pain Management, School of Nursing, Al-Zaytoonah University of Jordan, Amman, JordanSchool of Nursing, Al-Zaytoonah University of Jordan, Amman, JordanFaculty of Nursing, Al-Zaytoonah University of Jordan, Amman, JordanNursing Department, Al-Balqa Applied University, As-Salt, JordanCollege of Nursing, Riyadh Elm University, Riyadh, Saudi ArabiaDepartment of Maternity and Pediatric Nursing, College of Nursing, Princess Nourah bint Abdulrahman University, Riyadh, Saudi ArabiaDepartment of Nursing Management and Education, College of Nursing, Princess Nourah bint Abdulrahman University, Riyadh, Saudi ArabiaBackgroundGlobally, nearly one-third of workplace violence (WPV) occurs in the health sector. Exposure to WPV among Jordanian nurses has been widely speculated to be underreported. Understanding of the factors contributing to WPV among nurses and their consequences is limited.ObjectivesThis study aimed to examine the consequences and contributing factors of WPV and explore suggestions for reducing WPV among nurses working in peripheral hospitals.MethodsThis descriptive, cross-sectional study included 431 Jordanian nurses. Data were collected using a self-report instrument between December 2022 and June 2023. A modified version of the ILO/ICN/WHO/PSI Workplace Violence in the Health Sector Country Case Study Questionnaire developed and validated in 2003 was used.ResultsThe ages of the participants ranged from 20 to 49 years. A total of 349 nurses (81%) had experienced verbal violence, while 110 (25.5%) had experienced physical violence. Of the 110 nurses who were physically attacked, 44 (40 %) reported that an investigation was conducted to determine the cause of the incident. Approximately 38.2% of incidents involving physical violence in the last 12 months involved the use of weapons. The current study revealed that 59.6% of the nurses reported that verbal incidents were common in their workplace. The highest level of agreement among all participants was leniency in applying penalties to perpetrators of violence inside hospitals. The majority of participants (95.8%) agreed that improving staff-patient communication skills would effectively reduce violence.ConclusionCreating awareness among healthcare professionals, patients, and the general public regarding the impact of WPV and the importance of respect and professionalism is crucial.https://www.frontiersin.org/articles/10.3389/fpubh.2024.1418813/fullworkplaceviolencenursesincidentemergency room
spellingShingle Mohammad M. Alnaeem
Khaled Hasan Suleiman
Majdi M. Alzoubi
Yasmeen Abu Sumaqa
Khalid Al-Mugheed
Amany Anwar Saeed Alabdullah
Sally Mohammed Farghaly Abdelaliem
Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals
Frontiers in Public Health
workplace
violence
nurses
incident
emergency room
title Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals
title_full Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals
title_fullStr Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals
title_full_unstemmed Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals
title_short Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals
title_sort prevalence consequences and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals
topic workplace
violence
nurses
incident
emergency room
url https://www.frontiersin.org/articles/10.3389/fpubh.2024.1418813/full
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