Perceived greenwashing and its impact on eco-friendly product purchase

Notwithstanding the increasing commitment of managers toward environmental sustainability, consumer skepticism remains widespread, often resulting in perceptions of greenwashing. Although greenwashing has been studied by researchers, there is a lack of understanding of how consumers' Perceived...

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Main Authors: Alireza Shabani shojaei, Belem Barbosa, Zaila Oliveira
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2024-04-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/2420
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author Alireza Shabani shojaei
Belem Barbosa
Zaila Oliveira
author_facet Alireza Shabani shojaei
Belem Barbosa
Zaila Oliveira
author_sort Alireza Shabani shojaei
collection DOAJ
description Notwithstanding the increasing commitment of managers toward environmental sustainability, consumer skepticism remains widespread, often resulting in perceptions of greenwashing. Although greenwashing has been studied by researchers, there is a lack of understanding of how consumers' Perceived greenwashing affects their consumption behavior. The current study aims to investigate how perceived greenwashing impacts consumers’ purchasing behavior of environmentally friendly products. The study used the “theory of planned behavior” and the “theory of perceived risk”. For data analysis, SmartPLS3 was employed. Results confirm that the perceived greenwashing leads to a decrease in the attitude, purchase intention, and purchase behavior of eco-friendly products. Both perceived risk and perceived differentiation also were found to influence purchase intention. These findings confirm the negative impact of greenwashing perception on consumer behavior and highlight the need for transparency and clear environmental claims in product communication.
format Article
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publisher University of the Algarve - ESGHT - CIEO
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series Tourism & Management Studies
spelling doaj-art-740b8c2813d24c66b74ffc722840048b2025-01-08T13:55:28ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662024-04-01202112Perceived greenwashing and its impact on eco-friendly product purchase Alireza Shabani shojaei 0Belem Barbosa 1Zaila Oliveira 2School of Economics and Management, University of Porto Research Unit on Governance, Competitiveness and Public Policies (GOVCOPP), Center for Economics and Finance at UPorto (cef.up), School of Economics and Management, University of PortoResearch Unit in Business Sciences and Sustainability - UNICES; Center for Organizational and Social Studies-CEOS.PP; University of Maia-ISMAI; Higher Institute of Accounting and Administration of Aveiro, University of AveiroNotwithstanding the increasing commitment of managers toward environmental sustainability, consumer skepticism remains widespread, often resulting in perceptions of greenwashing. Although greenwashing has been studied by researchers, there is a lack of understanding of how consumers' Perceived greenwashing affects their consumption behavior. The current study aims to investigate how perceived greenwashing impacts consumers’ purchasing behavior of environmentally friendly products. The study used the “theory of planned behavior” and the “theory of perceived risk”. For data analysis, SmartPLS3 was employed. Results confirm that the perceived greenwashing leads to a decrease in the attitude, purchase intention, and purchase behavior of eco-friendly products. Both perceived risk and perceived differentiation also were found to influence purchase intention. These findings confirm the negative impact of greenwashing perception on consumer behavior and highlight the need for transparency and clear environmental claims in product communication.https://www.tmstudies.net/index.php/ectms/article/view/2420greenwashingeco-friendly productsenvironmental sustainabilityconsumer behavior
spellingShingle Alireza Shabani shojaei
Belem Barbosa
Zaila Oliveira
Perceived greenwashing and its impact on eco-friendly product purchase
Tourism & Management Studies
greenwashing
eco-friendly products
environmental sustainability
consumer behavior
title Perceived greenwashing and its impact on eco-friendly product purchase
title_full Perceived greenwashing and its impact on eco-friendly product purchase
title_fullStr Perceived greenwashing and its impact on eco-friendly product purchase
title_full_unstemmed Perceived greenwashing and its impact on eco-friendly product purchase
title_short Perceived greenwashing and its impact on eco-friendly product purchase
title_sort perceived greenwashing and its impact on eco friendly product purchase
topic greenwashing
eco-friendly products
environmental sustainability
consumer behavior
url https://www.tmstudies.net/index.php/ectms/article/view/2420
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