A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs
Questionnaires are a highly efficient method to compare the user experience (UX) of different interactive products or versions of a single product. Concretely, they allow us to evaluate the UX easily and to compare different products with a numeric UX score. However, often only one UX score from a s...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universidad Internacional de La Rioja (UNIR)
2025-01-01
|
| Series: | International Journal of Interactive Multimedia and Artificial Intelligence |
| Subjects: | |
| Online Access: | https://www.ijimai.org/journal/bibcite/reference/3316 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1841560782795440128 |
|---|---|
| author | Anna-Lena Meiners Martin Schrepp Andreas Hinderks Jörg Thomaschewski |
| author_facet | Anna-Lena Meiners Martin Schrepp Andreas Hinderks Jörg Thomaschewski |
| author_sort | Anna-Lena Meiners |
| collection | DOAJ |
| description | Questionnaires are a highly efficient method to compare the user experience (UX) of different interactive products or versions of a single product. Concretely, they allow us to evaluate the UX easily and to compare different products with a numeric UX score. However, often only one UX score from a single evaluated product is available. Without a comparison to other measurements, it is difficult to interpret an individual score, e.g. to decide whether a product’s UX is good enough to compete in the market. Many questionnaires offer benchmarks to support researchers in these cases. A benchmark is the result of a larger set of product evaluations performed with the same questionnaire. The score obtained from a single product evaluation can be compared to the scores from this benchmark data set to quickly interpret the results. In this paper, the first benchmark for the UEQ+ (User Experience Questionnaire +) is presented, which was created using 3.290 UEQ+ responses for 26 successful software products. The UEQ+ is a modular framework that contains a high number of validated user experience scales that can be combined to form a UX questionnaire. Currently, no benchmark is available for this framework, making the benchmark constructed in this paper a valuable interpretation tool for UEQ+ questionnaires. |
| format | Article |
| id | doaj-art-73b1cf61c7304655bd08e6bdd41319e0 |
| institution | Kabale University |
| issn | 1989-1660 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Universidad Internacional de La Rioja (UNIR) |
| record_format | Article |
| series | International Journal of Interactive Multimedia and Artificial Intelligence |
| spelling | doaj-art-73b1cf61c7304655bd08e6bdd41319e02025-01-03T15:20:35ZengUniversidad Internacional de La Rioja (UNIR)International Journal of Interactive Multimedia and Artificial Intelligence1989-16602025-01-019110411110.9781/ijimai.2023.05.003ijimai.2023.05.003A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIsAnna-Lena MeinersMartin SchreppAndreas HinderksJörg ThomaschewskiQuestionnaires are a highly efficient method to compare the user experience (UX) of different interactive products or versions of a single product. Concretely, they allow us to evaluate the UX easily and to compare different products with a numeric UX score. However, often only one UX score from a single evaluated product is available. Without a comparison to other measurements, it is difficult to interpret an individual score, e.g. to decide whether a product’s UX is good enough to compete in the market. Many questionnaires offer benchmarks to support researchers in these cases. A benchmark is the result of a larger set of product evaluations performed with the same questionnaire. The score obtained from a single product evaluation can be compared to the scores from this benchmark data set to quickly interpret the results. In this paper, the first benchmark for the UEQ+ (User Experience Questionnaire +) is presented, which was created using 3.290 UEQ+ responses for 26 successful software products. The UEQ+ is a modular framework that contains a high number of validated user experience scales that can be combined to form a UX questionnaire. Currently, no benchmark is available for this framework, making the benchmark constructed in this paper a valuable interpretation tool for UEQ+ questionnaires.https://www.ijimai.org/journal/bibcite/reference/3316benchmarkuequser experienceux |
| spellingShingle | Anna-Lena Meiners Martin Schrepp Andreas Hinderks Jörg Thomaschewski A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs International Journal of Interactive Multimedia and Artificial Intelligence benchmark ueq user experience ux |
| title | A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs |
| title_full | A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs |
| title_fullStr | A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs |
| title_full_unstemmed | A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs |
| title_short | A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs |
| title_sort | benchmark for the ueq framework construction of a simple tool to quickly interpret ueq kpis |
| topic | benchmark ueq user experience ux |
| url | https://www.ijimai.org/journal/bibcite/reference/3316 |
| work_keys_str_mv | AT annalenameiners abenchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis AT martinschrepp abenchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis AT andreashinderks abenchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis AT jorgthomaschewski abenchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis AT annalenameiners benchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis AT martinschrepp benchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis AT andreashinderks benchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis AT jorgthomaschewski benchmarkfortheueqframeworkconstructionofasimpletooltoquicklyinterpretueqkpis |