Welcome to McDenmark
Denmark is a pioneering country regarding digitalization. The Danish public administration is a clear frontrunner and has been submitted to significant changes. Contact between the administrative authorities and the citizens is predominantly digitalized and digital self-service solutions and automa...
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| Format: | Article |
| Language: | English |
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Oñati International Institute for the Sociology of Law
2023-07-01
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| Series: | Oñati Socio-Legal Series |
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| Online Access: | https://opo.iisj.net/index.php/osls/article/view/1482 |
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| _version_ | 1846157102778679296 |
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| author | Bettina Lemann Kristiansen |
| author_facet | Bettina Lemann Kristiansen |
| author_sort | Bettina Lemann Kristiansen |
| collection | DOAJ |
| description |
Denmark is a pioneering country regarding digitalization. The Danish public administration is a clear frontrunner and has been submitted to significant changes. Contact between the administrative authorities and the citizens is predominantly digitalized and digital self-service solutions and automated decisions are increasingly used. Theoretically the point of departure is George Ritzer´s theory that societies worldwide are subject to a far-reaching process of McDonaldization, which leads to the implementation of the modes of organisation and production found in fast-food restaurants in other sectors in society. The theory of McDonaldization is applied to the digitalization of the public administration in Denmark. The article further explains the findings from a sample survey on specific digital solutions in Denmark and how the citizens perceive these solutions.
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| format | Article |
| id | doaj-art-7083b60e935e409e8c6c8446ea73cdd0 |
| institution | Kabale University |
| issn | 2079-5971 |
| language | English |
| publishDate | 2023-07-01 |
| publisher | Oñati International Institute for the Sociology of Law |
| record_format | Article |
| series | Oñati Socio-Legal Series |
| spelling | doaj-art-7083b60e935e409e8c6c8446ea73cdd02024-11-25T14:36:23ZengOñati International Institute for the Sociology of LawOñati Socio-Legal Series2079-59712023-07-0113410.35295/osls.iisl/0000-0000-0000-13532187Welcome to McDenmarkBettina Lemann Kristiansen0Aarhus University, School of Business and Social Sciences, Department of Law Denmark is a pioneering country regarding digitalization. The Danish public administration is a clear frontrunner and has been submitted to significant changes. Contact between the administrative authorities and the citizens is predominantly digitalized and digital self-service solutions and automated decisions are increasingly used. Theoretically the point of departure is George Ritzer´s theory that societies worldwide are subject to a far-reaching process of McDonaldization, which leads to the implementation of the modes of organisation and production found in fast-food restaurants in other sectors in society. The theory of McDonaldization is applied to the digitalization of the public administration in Denmark. The article further explains the findings from a sample survey on specific digital solutions in Denmark and how the citizens perceive these solutions. https://opo.iisj.net/index.php/osls/article/view/1482digitalizationpublic administrationcitizen participationaccess to justice |
| spellingShingle | Bettina Lemann Kristiansen Welcome to McDenmark Oñati Socio-Legal Series digitalization public administration citizen participation access to justice |
| title | Welcome to McDenmark |
| title_full | Welcome to McDenmark |
| title_fullStr | Welcome to McDenmark |
| title_full_unstemmed | Welcome to McDenmark |
| title_short | Welcome to McDenmark |
| title_sort | welcome to mcdenmark |
| topic | digitalization public administration citizen participation access to justice |
| url | https://opo.iisj.net/index.php/osls/article/view/1482 |
| work_keys_str_mv | AT bettinalemannkristiansen welcometomcdenmark |