SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0

This article explores the impact of the SmartASN, which aims to foster technologically smart employees as digital talent and leaders, who will lead Indonesia to a world-class bureaucracy amidst the global competition sparked by the Industrial Era 4.0 demanding a smart society. The research applied a...

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Main Authors: Nyeleker Kerkulah P., Fridayani Helen Dian, Chiang Li-Chun
Format: Article
Language:English
Published: EDP Sciences 2024-01-01
Series:SHS Web of Conferences
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2024/24/shsconf_diges-grace2024_04005.pdf
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author Nyeleker Kerkulah P.
Fridayani Helen Dian
Chiang Li-Chun
author_facet Nyeleker Kerkulah P.
Fridayani Helen Dian
Chiang Li-Chun
author_sort Nyeleker Kerkulah P.
collection DOAJ
description This article explores the impact of the SmartASN, which aims to foster technologically smart employees as digital talent and leaders, who will lead Indonesia to a world-class bureaucracy amidst the global competition sparked by the Industrial Era 4.0 demanding a smart society. The research applied a qualitative method with a case study approach, relying on secondary data collected from newspapers, journals, the SmartASN platform, etc. Using the crosstab feature, the data were interactively analysed with the NVivo 12 plus software. The theory used in this research is the Harvard Model for HRM developed by Michael Beeer. The findings indicate that the transformational impact of the SmartASN on Indonesia’s bureaucracy 4.0 can be seen mainly from HR policies, primarily, employee influence and work systems ensuring that the bureaucratic reform is compliant with relevant laws and a clear picture of the resources and capabilities required to achieve its goals. Further, these policies have resulted in HR outcomes, mainly improved employee competence and cost-effectiveness, contributing to the success of the government’s bureaucratic reform agenda. Lastly, the long-term consequences are expected to strengthen the government and employees’ effectiveness, and societal well-being creating a high-performing bureaucracy equipped to meet the challenges of the digital era.
format Article
id doaj-art-6fee6bea531045c9b3cb9bb5fe3a48a2
institution Kabale University
issn 2261-2424
language English
publishDate 2024-01-01
publisher EDP Sciences
record_format Article
series SHS Web of Conferences
spelling doaj-art-6fee6bea531045c9b3cb9bb5fe3a48a22024-12-06T10:49:13ZengEDP SciencesSHS Web of Conferences2261-24242024-01-012040400510.1051/shsconf/202420404005shsconf_diges-grace2024_04005SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0Nyeleker Kerkulah P.0Fridayani Helen Dian1Chiang Li-Chun2International Program of Government Affairs and Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah YogyakartaInternational Program of Government Affairs and Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah YogyakartaDepartment of Political Science, National Cheng Kung UniversityThis article explores the impact of the SmartASN, which aims to foster technologically smart employees as digital talent and leaders, who will lead Indonesia to a world-class bureaucracy amidst the global competition sparked by the Industrial Era 4.0 demanding a smart society. The research applied a qualitative method with a case study approach, relying on secondary data collected from newspapers, journals, the SmartASN platform, etc. Using the crosstab feature, the data were interactively analysed with the NVivo 12 plus software. The theory used in this research is the Harvard Model for HRM developed by Michael Beeer. The findings indicate that the transformational impact of the SmartASN on Indonesia’s bureaucracy 4.0 can be seen mainly from HR policies, primarily, employee influence and work systems ensuring that the bureaucratic reform is compliant with relevant laws and a clear picture of the resources and capabilities required to achieve its goals. Further, these policies have resulted in HR outcomes, mainly improved employee competence and cost-effectiveness, contributing to the success of the government’s bureaucratic reform agenda. Lastly, the long-term consequences are expected to strengthen the government and employees’ effectiveness, and societal well-being creating a high-performing bureaucracy equipped to meet the challenges of the digital era.https://www.shs-conferences.org/articles/shsconf/pdf/2024/24/shsconf_diges-grace2024_04005.pdf
spellingShingle Nyeleker Kerkulah P.
Fridayani Helen Dian
Chiang Li-Chun
SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0
SHS Web of Conferences
title SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0
title_full SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0
title_fullStr SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0
title_full_unstemmed SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0
title_short SmartASN: A Sustainable Digital Transformation to Human Resource Management in Indonesia’s Bureaucracy 4.0
title_sort smartasn a sustainable digital transformation to human resource management in indonesia s bureaucracy 4 0
url https://www.shs-conferences.org/articles/shsconf/pdf/2024/24/shsconf_diges-grace2024_04005.pdf
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AT chianglichun smartasnasustainabledigitaltransformationtohumanresourcemanagementinindonesiasbureaucracy40