Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)

This research aims to measure the level of success in implementing SAKTI in the Work Unit Office which is one of the vertical units of the Directorate General of Treasury, Ministry of Finance. The procedure is carried out by analysing the factors that influence the success of information system impl...

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Main Authors: Fathmaningrum Erni Suryandari, Intani Ezadhea Cherry Aura
Format: Article
Language:English
Published: EDP Sciences 2024-01-01
Series:SHS Web of Conferences
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2024/21/shsconf_icdsa2024_01002.pdf
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author Fathmaningrum Erni Suryandari
Intani Ezadhea Cherry Aura
author_facet Fathmaningrum Erni Suryandari
Intani Ezadhea Cherry Aura
author_sort Fathmaningrum Erni Suryandari
collection DOAJ
description This research aims to measure the level of success in implementing SAKTI in the Work Unit Office which is one of the vertical units of the Directorate General of Treasury, Ministry of Finance. The procedure is carried out by analysing the factors that influence the success of information system implementation based on TAM theory and referring to the [1] information system success model. The type of data in this research is primary data using a questionnaire method. The subjects of this research are implementing employees who use the SAKTI application in the Special Region of Yogyakarta Province. The sampling method in this research used a purposive sampling technique. This research derived four hypothesis which were tested using the SEM-PLS analysis tool via the smartPLS v4.0 application. The results of this research show that information quality and service quality have a positive effect on user satisfaction, while system quality has no effect on user satisfaction. Then user satisfaction has a positive effect on net benefits.
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institution Kabale University
issn 2261-2424
language English
publishDate 2024-01-01
publisher EDP Sciences
record_format Article
series SHS Web of Conferences
spelling doaj-art-6ad3a1210eec40e1aa2be64a4eb992472024-12-06T10:48:26ZengEDP SciencesSHS Web of Conferences2261-24242024-01-012010100210.1051/shsconf/202420101002shsconf_icdsa2024_01002Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)Fathmaningrum Erni Suryandari0Intani Ezadhea Cherry Aura1Accounting Department, Faculty of Economics and Business, Universitas MuhammadiyahAccounting Department, Faculty of Economics and Business, Universitas MuhammadiyahThis research aims to measure the level of success in implementing SAKTI in the Work Unit Office which is one of the vertical units of the Directorate General of Treasury, Ministry of Finance. The procedure is carried out by analysing the factors that influence the success of information system implementation based on TAM theory and referring to the [1] information system success model. The type of data in this research is primary data using a questionnaire method. The subjects of this research are implementing employees who use the SAKTI application in the Special Region of Yogyakarta Province. The sampling method in this research used a purposive sampling technique. This research derived four hypothesis which were tested using the SEM-PLS analysis tool via the smartPLS v4.0 application. The results of this research show that information quality and service quality have a positive effect on user satisfaction, while system quality has no effect on user satisfaction. Then user satisfaction has a positive effect on net benefits.https://www.shs-conferences.org/articles/shsconf/pdf/2024/21/shsconf_icdsa2024_01002.pdf
spellingShingle Fathmaningrum Erni Suryandari
Intani Ezadhea Cherry Aura
Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)
SHS Web of Conferences
title Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)
title_full Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)
title_fullStr Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)
title_full_unstemmed Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)
title_short Antecedents and Consequences of User Satisfaction in Measurement of The Successful Implementation of Institution Level Financial Application System (SAKTI)
title_sort antecedents and consequences of user satisfaction in measurement of the successful implementation of institution level financial application system sakti
url https://www.shs-conferences.org/articles/shsconf/pdf/2024/21/shsconf_icdsa2024_01002.pdf
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