Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry

This research aims to assess the significance of marketing research within the Nigerian banking sector. The study pursues the following objectives: First, to appraise the potential of marketing research as a gauge for a firm's advancement; second, to examine if marketing research contributes t...

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Main Authors: Oshireku Vincent Onivefu, Omuya Stephen Onivefu, Adaviriku John Onivefu, Zainab Oyioza Onivefu, Oziofu Blessing Onivefu, Abosede Mary Latinwo
Format: Article
Language:English
Published: University Library System, University of Pittsburgh 2024-11-01
Series:Emerging Markets Journal
Subjects:
Online Access:http://emaj.pitt.edu/ojs/emaj/article/view/303
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author Oshireku Vincent Onivefu
Omuya Stephen Onivefu
Adaviriku John Onivefu
Zainab Oyioza Onivefu
Oziofu Blessing Onivefu
Abosede Mary Latinwo
author_facet Oshireku Vincent Onivefu
Omuya Stephen Onivefu
Adaviriku John Onivefu
Zainab Oyioza Onivefu
Oziofu Blessing Onivefu
Abosede Mary Latinwo
author_sort Oshireku Vincent Onivefu
collection DOAJ
description This research aims to assess the significance of marketing research within the Nigerian banking sector. The study pursues the following objectives: First, to appraise the potential of marketing research as a gauge for a firm's advancement; second, to examine if marketing research contributes to a firm's economic viability; and third, to ascertain the extent of customer satisfaction achievable through marketing research. The research employed a combined descriptive and explanatory design. Data were collected through questionnaires and supplemented by library research. Both primary and secondary data sources were utilized, and data analysis employed the chi-square statistical method at a 5% significance level. The results were presented in frequency tables and percentages. The participants in the study consisted of 67 employees from the Union Bank of Nigeria Benin branch. The central focus of this research was to highlight the significance of marketing research within the Nigerian banking sector. The findings of the study revealed that the disregard for marketing research has precipitated the premature closure of banks in the industry. Moreover, the study demonstrated that marketing research holds the potential to enhance and cultivate the banking sector. In light of these findings, it is recommended that banks should proactively engage in marketing research to foster the growth and development of the banking industry.
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institution Kabale University
issn 2158-8708
language English
publishDate 2024-11-01
publisher University Library System, University of Pittsburgh
record_format Article
series Emerging Markets Journal
spelling doaj-art-69496955967c4761b60b2a105f2f5f9e2024-11-20T17:38:32ZengUniversity Library System, University of PittsburghEmerging Markets Journal2158-87082024-11-0113210.5195/emaj.2023.303Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry Oshireku Vincent Onivefu0Omuya Stephen Onivefu1Adaviriku John Onivefu2Zainab Oyioza Onivefu3Oziofu Blessing Onivefu4Abosede Mary Latinwo5University of BeninUniversity of BeninAmbrose Alli UniversityOsun State PolytechnicDelta State PolytechnicUniversity of Ibadan This research aims to assess the significance of marketing research within the Nigerian banking sector. The study pursues the following objectives: First, to appraise the potential of marketing research as a gauge for a firm's advancement; second, to examine if marketing research contributes to a firm's economic viability; and third, to ascertain the extent of customer satisfaction achievable through marketing research. The research employed a combined descriptive and explanatory design. Data were collected through questionnaires and supplemented by library research. Both primary and secondary data sources were utilized, and data analysis employed the chi-square statistical method at a 5% significance level. The results were presented in frequency tables and percentages. The participants in the study consisted of 67 employees from the Union Bank of Nigeria Benin branch. The central focus of this research was to highlight the significance of marketing research within the Nigerian banking sector. The findings of the study revealed that the disregard for marketing research has precipitated the premature closure of banks in the industry. Moreover, the study demonstrated that marketing research holds the potential to enhance and cultivate the banking sector. In light of these findings, it is recommended that banks should proactively engage in marketing research to foster the growth and development of the banking industry. http://emaj.pitt.edu/ojs/emaj/article/view/303MarketingMarketing ResearchBanking ProductsCustomer SatisfactionNigeria
spellingShingle Oshireku Vincent Onivefu
Omuya Stephen Onivefu
Adaviriku John Onivefu
Zainab Oyioza Onivefu
Oziofu Blessing Onivefu
Abosede Mary Latinwo
Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry
Emerging Markets Journal
Marketing
Marketing Research
Banking Products
Customer Satisfaction
Nigeria
title Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry
title_full Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry
title_fullStr Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry
title_full_unstemmed Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry
title_short Unveiling the Potential and Significance of Marketing Research in the Nigerian Banking Industry
title_sort unveiling the potential and significance of marketing research in the nigerian banking industry
topic Marketing
Marketing Research
Banking Products
Customer Satisfaction
Nigeria
url http://emaj.pitt.edu/ojs/emaj/article/view/303
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