Improving primary care for diabetes and hypertension: findings from implementation research in rural South India

Background Chronic conditions are a leading cause of death and disability worldwide. Low-income and middle-income countries such as India bear a significant proportion of this global burden. Redesigning primary care from an acute-care model to a model that facilitates chronic care is a challenge and...

Full description

Saved in:
Bibliographic Details
Main Authors: Bart Criel, Nora Engel, Dorothy Lall, Prashanth N Srinivasan, Narayanan Devadasan, Klasien Horstman
Format: Article
Language:English
Published: BMJ Publishing Group 2020-12-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/10/12/e040271.full
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1846160763871297536
author Bart Criel
Nora Engel
Dorothy Lall
Prashanth N Srinivasan
Narayanan Devadasan
Klasien Horstman
author_facet Bart Criel
Nora Engel
Dorothy Lall
Prashanth N Srinivasan
Narayanan Devadasan
Klasien Horstman
author_sort Bart Criel
collection DOAJ
description Background Chronic conditions are a leading cause of death and disability worldwide. Low-income and middle-income countries such as India bear a significant proportion of this global burden. Redesigning primary care from an acute-care model to a model that facilitates chronic care is a challenge and requires interventions at multiple levels.Objectives In this intervention study, we aimed to strengthen primary care for diabetes and hypertension at publicly funded primary healthcare centres (PHCs) in rural South India.Design and methods The complexities of transforming the delivery of primary care motivated us to use a ‘theory of change’ approach to design, implement and evaluate the interventions. We used both quantitative and qualitative data collection methods. Data from patient records regarding processes of care, glycaemic and blood pressure control, interviews with patients, observations and field notes were used to analyse what changes occurred and why.Interventions We implemented the interventions for 9 months at three PHCs: (1) rationalise workflow to include essential tasks like counselling and measurement of blood pressure/blood glucose at each visit; (2) distribute clinical tasks among staff; (3) retain clinical records at the health facility and (4) capacity building of staff.Results We found that interventions were implemented at all three PHCs for the first 4 months but did not continue at two of the PHCs. This fadeout was most likely the result of staff transfers and a doctor’s reluctance to share tasks. The availability of an additional staff member in the role of a coordinator most likely influenced the relative success of implementation at one PHC.Conclusion These findings draw attention to the need for building teams in primary care for managing chronic conditions. The role of a coordinator emerged as an important consideration, as did the need for a stable core of staff to provide continuity of care.
format Article
id doaj-art-66af66ca8a8e401cbed22ad8d2c2e1ac
institution Kabale University
issn 2044-6055
language English
publishDate 2020-12-01
publisher BMJ Publishing Group
record_format Article
series BMJ Open
spelling doaj-art-66af66ca8a8e401cbed22ad8d2c2e1ac2024-11-21T22:40:10ZengBMJ Publishing GroupBMJ Open2044-60552020-12-01101210.1136/bmjopen-2020-040271Improving primary care for diabetes and hypertension: findings from implementation research in rural South IndiaBart Criel0Nora Engel1Dorothy Lall2Prashanth N Srinivasan3Narayanan Devadasan4Klasien Horstman5Department of Public Health, Institute of Tropical Medicine, Antwerp, BelgiumDepartment of Health, Ethics & Society/CAPHRI, Faculty of Health Medicine and Life Sciences, Maastricht University, Maastricht, The NetherlandsHealth Services, Institute of Public Health Bengaluru, Bangalore, Karnataka, IndiaHealth Equity Research, Institute of Public Health Bengaluru, Bangalore, Karnataka, IndiaPrimary Care, Health Systems Transformation Platform, New Delhi, IndiaCAPHRI Care and Public Health Research Institute, Faculty of Health and Medicine and Life Sciences, Maastricht University, Maastricht, Limburg, The NetherlandsBackground Chronic conditions are a leading cause of death and disability worldwide. Low-income and middle-income countries such as India bear a significant proportion of this global burden. Redesigning primary care from an acute-care model to a model that facilitates chronic care is a challenge and requires interventions at multiple levels.Objectives In this intervention study, we aimed to strengthen primary care for diabetes and hypertension at publicly funded primary healthcare centres (PHCs) in rural South India.Design and methods The complexities of transforming the delivery of primary care motivated us to use a ‘theory of change’ approach to design, implement and evaluate the interventions. We used both quantitative and qualitative data collection methods. Data from patient records regarding processes of care, glycaemic and blood pressure control, interviews with patients, observations and field notes were used to analyse what changes occurred and why.Interventions We implemented the interventions for 9 months at three PHCs: (1) rationalise workflow to include essential tasks like counselling and measurement of blood pressure/blood glucose at each visit; (2) distribute clinical tasks among staff; (3) retain clinical records at the health facility and (4) capacity building of staff.Results We found that interventions were implemented at all three PHCs for the first 4 months but did not continue at two of the PHCs. This fadeout was most likely the result of staff transfers and a doctor’s reluctance to share tasks. The availability of an additional staff member in the role of a coordinator most likely influenced the relative success of implementation at one PHC.Conclusion These findings draw attention to the need for building teams in primary care for managing chronic conditions. The role of a coordinator emerged as an important consideration, as did the need for a stable core of staff to provide continuity of care.https://bmjopen.bmj.com/content/10/12/e040271.full
spellingShingle Bart Criel
Nora Engel
Dorothy Lall
Prashanth N Srinivasan
Narayanan Devadasan
Klasien Horstman
Improving primary care for diabetes and hypertension: findings from implementation research in rural South India
BMJ Open
title Improving primary care for diabetes and hypertension: findings from implementation research in rural South India
title_full Improving primary care for diabetes and hypertension: findings from implementation research in rural South India
title_fullStr Improving primary care for diabetes and hypertension: findings from implementation research in rural South India
title_full_unstemmed Improving primary care for diabetes and hypertension: findings from implementation research in rural South India
title_short Improving primary care for diabetes and hypertension: findings from implementation research in rural South India
title_sort improving primary care for diabetes and hypertension findings from implementation research in rural south india
url https://bmjopen.bmj.com/content/10/12/e040271.full
work_keys_str_mv AT bartcriel improvingprimarycarefordiabetesandhypertensionfindingsfromimplementationresearchinruralsouthindia
AT noraengel improvingprimarycarefordiabetesandhypertensionfindingsfromimplementationresearchinruralsouthindia
AT dorothylall improvingprimarycarefordiabetesandhypertensionfindingsfromimplementationresearchinruralsouthindia
AT prashanthnsrinivasan improvingprimarycarefordiabetesandhypertensionfindingsfromimplementationresearchinruralsouthindia
AT narayanandevadasan improvingprimarycarefordiabetesandhypertensionfindingsfromimplementationresearchinruralsouthindia
AT klasienhorstman improvingprimarycarefordiabetesandhypertensionfindingsfromimplementationresearchinruralsouthindia