The Adoption of Product-Service System Business Models: A Multiple Case Study

This study aimed to analyze the adoption of product-service system (PSS) business models, focusing on adoption and perception aspects of PSS, as well as elements intrinsic to the design of the PSS business model itself. A qualitative method was employed through a multiple case study, utilizing semi...

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Main Authors: Camila Peripolli Sanfelice, Jordana Marques Kneipp, Greice Eccel Pontelli
Format: Article
Language:English
Published: Universidad Alberto Hurtado 2024-10-01
Series:Journal of Technology Management & Innovation
Subjects:
Online Access:https://www.jotmi.org/index.php/GT/article/view/4374
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author Camila Peripolli Sanfelice
Jordana Marques Kneipp
Greice Eccel Pontelli
author_facet Camila Peripolli Sanfelice
Jordana Marques Kneipp
Greice Eccel Pontelli
author_sort Camila Peripolli Sanfelice
collection DOAJ
description This study aimed to analyze the adoption of product-service system (PSS) business models, focusing on adoption and perception aspects of PSS, as well as elements intrinsic to the design of the PSS business model itself. A qualitative method was employed through a multiple case study, utilizing semi-structured interviews and secondary data analysis. The findings suggest that companies embracing PSS share a common drive for innovation. Moreover, PSS is adopted and perceived as a means to meet customer needs and provide efficient, customized products. Furthermore, the value proposition of the PSS business model emphasizes sustainability. For managers, this study offers insights into the workings of PSS business models and suggests strategies for managing their key components effectively.
format Article
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institution Kabale University
issn 0718-2724
language English
publishDate 2024-10-01
publisher Universidad Alberto Hurtado
record_format Article
series Journal of Technology Management & Innovation
spelling doaj-art-636b2c360e254828a4e961de56b007d02024-12-19T01:02:02ZengUniversidad Alberto HurtadoJournal of Technology Management & Innovation0718-27242024-10-0119310.4067/S0718-27242024000300003The Adoption of Product-Service System Business Models: A Multiple Case StudyCamila Peripolli Sanfelice 0Jordana Marques Kneipp1https://orcid.org/0000-0001-6982-994XGreice Eccel Pontelli2https://orcid.org/0000-0003-4643-478XFederal University of Santa Catarina, BrazilFederal University of Santa MariaFederal University of Santa Maria This study aimed to analyze the adoption of product-service system (PSS) business models, focusing on adoption and perception aspects of PSS, as well as elements intrinsic to the design of the PSS business model itself. A qualitative method was employed through a multiple case study, utilizing semi-structured interviews and secondary data analysis. The findings suggest that companies embracing PSS share a common drive for innovation. Moreover, PSS is adopted and perceived as a means to meet customer needs and provide efficient, customized products. Furthermore, the value proposition of the PSS business model emphasizes sustainability. For managers, this study offers insights into the workings of PSS business models and suggests strategies for managing their key components effectively. https://www.jotmi.org/index.php/GT/article/view/4374business model PSSproduct-service systemsustainability
spellingShingle Camila Peripolli Sanfelice
Jordana Marques Kneipp
Greice Eccel Pontelli
The Adoption of Product-Service System Business Models: A Multiple Case Study
Journal of Technology Management & Innovation
business model
PSS
product-service system
sustainability
title The Adoption of Product-Service System Business Models: A Multiple Case Study
title_full The Adoption of Product-Service System Business Models: A Multiple Case Study
title_fullStr The Adoption of Product-Service System Business Models: A Multiple Case Study
title_full_unstemmed The Adoption of Product-Service System Business Models: A Multiple Case Study
title_short The Adoption of Product-Service System Business Models: A Multiple Case Study
title_sort adoption of product service system business models a multiple case study
topic business model
PSS
product-service system
sustainability
url https://www.jotmi.org/index.php/GT/article/view/4374
work_keys_str_mv AT camilaperipollisanfelice theadoptionofproductservicesystembusinessmodelsamultiplecasestudy
AT jordanamarqueskneipp theadoptionofproductservicesystembusinessmodelsamultiplecasestudy
AT greiceeccelpontelli theadoptionofproductservicesystembusinessmodelsamultiplecasestudy
AT camilaperipollisanfelice adoptionofproductservicesystembusinessmodelsamultiplecasestudy
AT jordanamarqueskneipp adoptionofproductservicesystembusinessmodelsamultiplecasestudy
AT greiceeccelpontelli adoptionofproductservicesystembusinessmodelsamultiplecasestudy