COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKU
With the growth of the population and the expansion of the territory of large cities, certain difficulties arise in meeting the needs of passengers for transportation. This article studied the satisfaction of users with the city's public transport system, especially the bus transport. Thus, a s...
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| Format: | Article |
| Language: | English |
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Silesian University of Technology
2022-09-01
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| Series: | Scientific Journal of Silesian University of Technology. Series Transport |
| Subjects: | |
| Online Access: | https://sjsutst.polsl.pl/archives/2022/vol116/099_SJSUTST116_2022_Dashdamirov_Javadli_Verdiyev.pdf |
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| author | Fuad DASHDAMIROV Ulvi JAVADLI Turan VERDİYEV |
| author_facet | Fuad DASHDAMIROV Ulvi JAVADLI Turan VERDİYEV |
| author_sort | Fuad DASHDAMIROV |
| collection | DOAJ |
| description | With the growth of the population and the expansion of the territory of large cities, certain difficulties arise in meeting the needs of passengers for transportation. This article studied the satisfaction of users with the city's public transport system, especially the bus transport. Thus, a survey was conducted among passengers in Baku to assess their satisfaction with public transport. The survey covered all districts of Baku in general. The study was conducted in October 2021. The questions were aimed at identifying the weight, reasons for preferring the different types of public transport, the level of satisfaction of the population with these types, assessing the quality of services and the lack of urban bus transport. The level of satisfaction of survey participants with the work of public transport by gender and age groups was determined. Subsequently, this study showed that most of the population movements are carried out by bus transport. The analysis revealed factors that reduce the quality of service on bus routes. In addition, it examined the reasons why the population chose the bus transport, the shortcomings of the bus transport, the effectiveness of dedicated bus lanes, and attitudes toward the use of alternative public transport. Summarily, this study was successful in identifying the shortcomings of public transport in the city, improving passenger service to increase passenger satisfaction toward attracting more people to public transport. |
| format | Article |
| id | doaj-art-624e0c6fcee74e349600b4f8c79710b0 |
| institution | Kabale University |
| issn | 0209-3324 2450-1549 |
| language | English |
| publishDate | 2022-09-01 |
| publisher | Silesian University of Technology |
| record_format | Article |
| series | Scientific Journal of Silesian University of Technology. Series Transport |
| spelling | doaj-art-624e0c6fcee74e349600b4f8c79710b02025-01-02T02:30:48ZengSilesian University of TechnologyScientific Journal of Silesian University of Technology. Series Transport0209-33242450-15492022-09-011161169911110.20858/sjsutst.2022.116.6COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKUFuad DASHDAMIROV0https://orcid.org/0000-0003-3781-3542Ulvi JAVADLI1https://orcid.org/0000-0002-4993-9233Turan VERDİYEV2https://orcid.org/0000-0002-9520-5038Institute of Logistics and Transport, Azerbaijan Technical University, Baku, H. Javid 25, AzerbaijanInstitute of Logistics and Transport, Azerbaijan Technical University, Baku, H. Javid 25, AzerbaijanInstitute of Logistics and Transport, Azerbaijan Technical University, Baku, H. Javid 25, AzerbaijanWith the growth of the population and the expansion of the territory of large cities, certain difficulties arise in meeting the needs of passengers for transportation. This article studied the satisfaction of users with the city's public transport system, especially the bus transport. Thus, a survey was conducted among passengers in Baku to assess their satisfaction with public transport. The survey covered all districts of Baku in general. The study was conducted in October 2021. The questions were aimed at identifying the weight, reasons for preferring the different types of public transport, the level of satisfaction of the population with these types, assessing the quality of services and the lack of urban bus transport. The level of satisfaction of survey participants with the work of public transport by gender and age groups was determined. Subsequently, this study showed that most of the population movements are carried out by bus transport. The analysis revealed factors that reduce the quality of service on bus routes. In addition, it examined the reasons why the population chose the bus transport, the shortcomings of the bus transport, the effectiveness of dedicated bus lanes, and attitudes toward the use of alternative public transport. Summarily, this study was successful in identifying the shortcomings of public transport in the city, improving passenger service to increase passenger satisfaction toward attracting more people to public transport.https://sjsutst.polsl.pl/archives/2022/vol116/099_SJSUTST116_2022_Dashdamirov_Javadli_Verdiyev.pdfpublic transportbusservice qualityalternative transport |
| spellingShingle | Fuad DASHDAMIROV Ulvi JAVADLI Turan VERDİYEV COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKU Scientific Journal of Silesian University of Technology. Series Transport public transport bus service quality alternative transport |
| title | COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKU |
| title_full | COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKU |
| title_fullStr | COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKU |
| title_full_unstemmed | COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKU |
| title_short | COMPARATIVE ANALYSIS OF THE WEIGHT AND QUALITY OF URBAN BUS TRANSPORT SERVICES: A CASE STUDY OF BAKU |
| title_sort | comparative analysis of the weight and quality of urban bus transport services a case study of baku |
| topic | public transport bus service quality alternative transport |
| url | https://sjsutst.polsl.pl/archives/2022/vol116/099_SJSUTST116_2022_Dashdamirov_Javadli_Verdiyev.pdf |
| work_keys_str_mv | AT fuaddashdamirov comparativeanalysisoftheweightandqualityofurbanbustransportservicesacasestudyofbaku AT ulvijavadli comparativeanalysisoftheweightandqualityofurbanbustransportservicesacasestudyofbaku AT turanverdiyev comparativeanalysisoftheweightandqualityofurbanbustransportservicesacasestudyofbaku |