Social Networking and the Family Business Performance: A Conceptual Consideration

Researchers and practitioners are divided on the preferred measures of business performance, largely due to the quality of available financial data and the measurability of the non-financial indicators. However, owing to the embeddedness of social networking in families and in the business world, th...

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Bibliographic Details
Main Author: Kenneth Chukwujioke Agbim
Format: Article
Language:English
Published: Cognitione Foundation for the Dissemination of Knowledge and Science 2019-01-01
Series:Journal of Entrepreneurship, Management and Innovation
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Online Access:http://jemi.edu.pl/uploadedFiles/file/all-issues/vol15/issue1/JEMI_Vol15_Issue1_2019_Article4.pdf
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Summary:Researchers and practitioners are divided on the preferred measures of business performance, largely due to the quality of available financial data and the measurability of the non-financial indicators. However, owing to the embeddedness of social networking in families and in the business world, this study reviews the contribution of social networking to the financial and non-financial performance of family businesses. The study is based on a review of 55 peer-reviewed published journal articles. Consequently, the most frequently used social networking platforms, the measures of financial performance, the measures and proxies of non-financial performance and the differences between financial and non-financial performance were identified. The study proposes the use of both financial and non-financial measures in assessing the performance of family businesses due to their complementary roles.
ISSN:2299-7326