The art of talent management: keys to maximizing performance in the travel industry
In a sector as dynamic and competitive as tourism, human talent management becomes a key factor. This study was carried out in tourism companies located in Lima, Peru, with the objective of analyzing how human resources strategies employed in areas such as integration, organization, compensation, de...
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2025-12-01
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| Series: | Cogent Business & Management |
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| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2024.2448772 |
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| _version_ | 1841560775166001152 |
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| author | Diana Mogrovejo Jorge Franco-Medina Alex Pacheco |
| author_facet | Diana Mogrovejo Jorge Franco-Medina Alex Pacheco |
| author_sort | Diana Mogrovejo |
| collection | DOAJ |
| description | In a sector as dynamic and competitive as tourism, human talent management becomes a key factor. This study was carried out in tourism companies located in Lima, Peru, with the objective of analyzing how human resources strategies employed in areas such as integration, organization, compensation, development, retention and auditing impact the labor productivity of workers. A non-experimental quantitative design with a descriptive and correlational approach was used, collecting data through structured surveys applied to employees in the sector. The study showed that human talent management has a significant impact on labor productivity. Audit was the most highly valued dimension, with 74% of respondents perceiving it at a high level. Compensation was also highlighted as a crucial factor, with 70% of participants considering it essential for employee satisfaction and motivation. In addition, a significant positive correlation was found between staff integration and service quality (r = 0.624, p = 0.001), as well as between professional development and work efficiency (r = 0.710, p = 0.000). Finally, staff organization showed a significant correlation with effectiveness (r = 0.400, p = 0.039). In conclusion, effective talent management practices can be determinant in improving productivity in tourism companies. This study provides valuable empirical evidence that underscores the importance of strategic human resource management to boost job performance in such a demanding environment. |
| format | Article |
| id | doaj-art-600bb54c7b024f5099b92c29be2e5eb4 |
| institution | Kabale University |
| issn | 2331-1975 |
| language | English |
| publishDate | 2025-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Business & Management |
| spelling | doaj-art-600bb54c7b024f5099b92c29be2e5eb42025-01-03T14:15:46ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2024.2448772The art of talent management: keys to maximizing performance in the travel industryDiana Mogrovejo0Jorge Franco-Medina1Alex Pacheco2Escuela Profesional de AdministraciónUniversidad Nacional de Cañete, San Vicente de Cañete District, Lima, PerúEscuela Profesional de AdministraciónUniversidad Nacional de Cañete, San Vicente de Cañete District, Lima, PerúEscuela Profesional de AdministraciónUniversidad Nacional de Cañete, San Vicente de Cañete District, Lima, PerúIn a sector as dynamic and competitive as tourism, human talent management becomes a key factor. This study was carried out in tourism companies located in Lima, Peru, with the objective of analyzing how human resources strategies employed in areas such as integration, organization, compensation, development, retention and auditing impact the labor productivity of workers. A non-experimental quantitative design with a descriptive and correlational approach was used, collecting data through structured surveys applied to employees in the sector. The study showed that human talent management has a significant impact on labor productivity. Audit was the most highly valued dimension, with 74% of respondents perceiving it at a high level. Compensation was also highlighted as a crucial factor, with 70% of participants considering it essential for employee satisfaction and motivation. In addition, a significant positive correlation was found between staff integration and service quality (r = 0.624, p = 0.001), as well as between professional development and work efficiency (r = 0.710, p = 0.000). Finally, staff organization showed a significant correlation with effectiveness (r = 0.400, p = 0.039). In conclusion, effective talent management practices can be determinant in improving productivity in tourism companies. This study provides valuable empirical evidence that underscores the importance of strategic human resource management to boost job performance in such a demanding environment.https://www.tandfonline.com/doi/10.1080/23311975.2024.2448772Talent managementproductivityworkersstrategic managementlabor performanceBusiness, Management and Accounting |
| spellingShingle | Diana Mogrovejo Jorge Franco-Medina Alex Pacheco The art of talent management: keys to maximizing performance in the travel industry Cogent Business & Management Talent management productivity workers strategic management labor performance Business, Management and Accounting |
| title | The art of talent management: keys to maximizing performance in the travel industry |
| title_full | The art of talent management: keys to maximizing performance in the travel industry |
| title_fullStr | The art of talent management: keys to maximizing performance in the travel industry |
| title_full_unstemmed | The art of talent management: keys to maximizing performance in the travel industry |
| title_short | The art of talent management: keys to maximizing performance in the travel industry |
| title_sort | art of talent management keys to maximizing performance in the travel industry |
| topic | Talent management productivity workers strategic management labor performance Business, Management and Accounting |
| url | https://www.tandfonline.com/doi/10.1080/23311975.2024.2448772 |
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