Mathematical modeling and optimal control of customer’s behavior toward e-commerce

The extensive influence of digital platforms has reshaped societal interactions and daily routines, integrating e-commerce into every aspect of modern life. This evolution not only redefines traditional business models but also fosters global connectivity and economic restructuring. However, despite...

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Main Authors: H. Hassouni, S. Belhdid, O. Balati
Format: Article
Language:English
Published: Ferdowsi University of Mashhad 2024-12-01
Series:Iranian Journal of Numerical Analysis and Optimization
Subjects:
Online Access:https://ijnao.um.ac.ir/article_45542_1bd0800e40747aa1b83962cb07388108.pdf
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author H. Hassouni
S. Belhdid
O. Balati
author_facet H. Hassouni
S. Belhdid
O. Balati
author_sort H. Hassouni
collection DOAJ
description The extensive influence of digital platforms has reshaped societal interactions and daily routines, integrating e-commerce into every aspect of modern life. This evolution not only redefines traditional business models but also fosters global connectivity and economic restructuring. However, despite its critical role in the global economy, e-commerce faces challenges, notably the hesitation of some consumers due to concerns about security and trust. To address this, we propose a novel mathematical model to examine customer behavior dynamics toward e-commerce, particularly the impact of the refusal behavior. Our study comprehensively examines the characteristics of our mathematical model, conducts a thorough stability analysis, and investigates the parameter sensitivity. Furthermore, control theory has been adopted to optimize the adoption of e-commerce using Pontryagin’s maximum principle, with numerical simulations to evaluate the effectiveness of our proposed strategies.
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publisher Ferdowsi University of Mashhad
record_format Article
series Iranian Journal of Numerical Analysis and Optimization
spelling doaj-art-5eb0a94a134b46f7a66621cf65e6a63b2024-12-07T05:01:20ZengFerdowsi University of MashhadIranian Journal of Numerical Analysis and Optimization2423-69772423-69692024-12-0114Issue 41168120210.22067/ijnao.2024.88052.144845542Mathematical modeling and optimal control of customer’s behavior toward e-commerceH. Hassouni0S. Belhdid1O. Balati2Laboratory of Fundamental Mathematics and their Applications, Department of Mathematics, Faculty of Sciences El Jadida, Chouaib Doukkali University, El Jadida, Morocco.Laboratory of Fundamental Mathematics and their Applications, Department of Mathematics, Faculty of Sciences El Jadida, Chouaib Doukkali University, El Jadida, Morocco.Laboratory of Fundamental Mathematics and their Applications, Department of Mathematics, Faculty of Sciences El Jadida, Chouaib Doukkali University, El Jadida, Morocco.The extensive influence of digital platforms has reshaped societal interactions and daily routines, integrating e-commerce into every aspect of modern life. This evolution not only redefines traditional business models but also fosters global connectivity and economic restructuring. However, despite its critical role in the global economy, e-commerce faces challenges, notably the hesitation of some consumers due to concerns about security and trust. To address this, we propose a novel mathematical model to examine customer behavior dynamics toward e-commerce, particularly the impact of the refusal behavior. Our study comprehensively examines the characteristics of our mathematical model, conducts a thorough stability analysis, and investigates the parameter sensitivity. Furthermore, control theory has been adopted to optimize the adoption of e-commerce using Pontryagin’s maximum principle, with numerical simulations to evaluate the effectiveness of our proposed strategies.https://ijnao.um.ac.ir/article_45542_1bd0800e40747aa1b83962cb07388108.pdfmathematical modelingstability analysise-commercepontryagin maximum principlesensitivity analysis
spellingShingle H. Hassouni
S. Belhdid
O. Balati
Mathematical modeling and optimal control of customer’s behavior toward e-commerce
Iranian Journal of Numerical Analysis and Optimization
mathematical modeling
stability analysis
e-commerce
pontryagin maximum principle
sensitivity analysis
title Mathematical modeling and optimal control of customer’s behavior toward e-commerce
title_full Mathematical modeling and optimal control of customer’s behavior toward e-commerce
title_fullStr Mathematical modeling and optimal control of customer’s behavior toward e-commerce
title_full_unstemmed Mathematical modeling and optimal control of customer’s behavior toward e-commerce
title_short Mathematical modeling and optimal control of customer’s behavior toward e-commerce
title_sort mathematical modeling and optimal control of customer s behavior toward e commerce
topic mathematical modeling
stability analysis
e-commerce
pontryagin maximum principle
sensitivity analysis
url https://ijnao.um.ac.ir/article_45542_1bd0800e40747aa1b83962cb07388108.pdf
work_keys_str_mv AT hhassouni mathematicalmodelingandoptimalcontrolofcustomersbehaviortowardecommerce
AT sbelhdid mathematicalmodelingandoptimalcontrolofcustomersbehaviortowardecommerce
AT obalati mathematicalmodelingandoptimalcontrolofcustomersbehaviortowardecommerce