Patient Experience and Satisfaction With Chiropractic Care: A Systematic Review

Despite numerous studies that measure satisfaction in patients undergoing chiropractic care, these have not yet been systematically summarized. The aim of this study was to perform a systematic review of existing literature to identify factors that contribute to high levels of satisfaction in chirop...

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Main Authors: Dave Newell PhD, Michelle M Holmes PhD
Format: Article
Language:English
Published: SAGE Publishing 2024-12-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735241302992
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author Dave Newell PhD
Michelle M Holmes PhD
author_facet Dave Newell PhD
Michelle M Holmes PhD
author_sort Dave Newell PhD
collection DOAJ
description Despite numerous studies that measure satisfaction in patients undergoing chiropractic care, these have not yet been systematically summarized. The aim of this study was to perform a systematic review of existing literature to identify factors that contribute to high levels of satisfaction in chiropractic care. A comprehensive search was conducted to identify quantitative, qualitative, or mixed-methods studies exploring patient experience with chiropractic care. Forty-three studies were included in the review. The findings showed that patient satisfaction was consistently high in comparison to other professions. The review identified key factors that contribute to patient experience, which were not limited to clinical outcomes, but also the clinical interaction and clinician attributes. The findings of this review provide a core insight into patient experience, identifying both positive and negative experiences not just within chiropractic care but in the wider healthcare sector. Further work should explore factors that impact patient satisfaction and how this understanding may further improve healthcare to enhance patient experience.
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spelling doaj-art-57c6c2463a7b42c2be38cdbcf5b8d1032024-12-26T09:03:31ZengSAGE PublishingJournal of Patient Experience2374-37432024-12-011110.1177/23743735241302992Patient Experience and Satisfaction With Chiropractic Care: A Systematic ReviewDave Newell PhD0Michelle M Holmes PhD1 AECC School of Chiropractic, Health Sciences University, Bournemouth, UK Centre for Workforce and Systems Innovation, Health Sciences University, Bournemouth, UKDespite numerous studies that measure satisfaction in patients undergoing chiropractic care, these have not yet been systematically summarized. The aim of this study was to perform a systematic review of existing literature to identify factors that contribute to high levels of satisfaction in chiropractic care. A comprehensive search was conducted to identify quantitative, qualitative, or mixed-methods studies exploring patient experience with chiropractic care. Forty-three studies were included in the review. The findings showed that patient satisfaction was consistently high in comparison to other professions. The review identified key factors that contribute to patient experience, which were not limited to clinical outcomes, but also the clinical interaction and clinician attributes. The findings of this review provide a core insight into patient experience, identifying both positive and negative experiences not just within chiropractic care but in the wider healthcare sector. Further work should explore factors that impact patient satisfaction and how this understanding may further improve healthcare to enhance patient experience.https://doi.org/10.1177/23743735241302992
spellingShingle Dave Newell PhD
Michelle M Holmes PhD
Patient Experience and Satisfaction With Chiropractic Care: A Systematic Review
Journal of Patient Experience
title Patient Experience and Satisfaction With Chiropractic Care: A Systematic Review
title_full Patient Experience and Satisfaction With Chiropractic Care: A Systematic Review
title_fullStr Patient Experience and Satisfaction With Chiropractic Care: A Systematic Review
title_full_unstemmed Patient Experience and Satisfaction With Chiropractic Care: A Systematic Review
title_short Patient Experience and Satisfaction With Chiropractic Care: A Systematic Review
title_sort patient experience and satisfaction with chiropractic care a systematic review
url https://doi.org/10.1177/23743735241302992
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