Construction of intelligent evolution network based on outbound call
With the obvious improvement of various telecom business demands,the outbound call industry,which is the main channel for marketing,resolution and notification of telephone services under the traditional mode,is facing more and more pain points,including market,personnel,training,customer sentiment,...
Saved in:
Main Authors: | Hua REN, Di YANG, Shaomin WANG |
---|---|
Format: | Article |
Language: | zho |
Published: |
Beijing Xintong Media Co., Ltd
2019-04-01
|
Series: | Dianxin kexue |
Subjects: | |
Online Access: | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2019084/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Study and Design for Cloud Call Center Architecture
by: Zhehong Tang, et al.
Published: (2013-06-01) -
ChinaCALL in retrospect and prospect: opening a welcome window to the World’s CALLs
by: Gu Yueguo
Published: (2021-08-01) -
Emotion Recognition on Turkish Mobile Operator Turkcell’s Call Center Calls
by: Tekin Altun, et al.
Published: (2024-12-01) -
Systematic construction of operator’s intelligent customer service
by: Bin DONG
Published: (2020-07-01) -
Call for Papers: IJPS volume 12, issue 1
by: Stephanie Gingerich, et al.
Published: (2024-12-01)