Comprehensive assessment as part of the assistive technology service delivery process

Background The assistive technology (AT) service delivery process is complex and includes a comprehensive assessment of the citizen’s situation to inform decision making. This assessment is required by Danish law to ensure that citizens receive solutions matched to their needs, including other servi...

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Main Authors: Rina Juel Kaptain, Michelle Riisager, Christina Juul, Morten Rye Olsen, Eva Ejlersen Wæhrens
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Scandinavian Journal of Occupational Therapy
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Online Access:https://www.tandfonline.com/doi/10.1080/11038128.2025.2451287
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author Rina Juel Kaptain
Michelle Riisager
Christina Juul
Morten Rye Olsen
Eva Ejlersen Wæhrens
author_facet Rina Juel Kaptain
Michelle Riisager
Christina Juul
Morten Rye Olsen
Eva Ejlersen Wæhrens
author_sort Rina Juel Kaptain
collection DOAJ
description Background The assistive technology (AT) service delivery process is complex and includes a comprehensive assessment of the citizen’s situation to inform decision making. This assessment is required by Danish law to ensure that citizens receive solutions matched to their needs, including other services than the AT.Aim To investigate how Danish occupational therapists, involved in the AT service delivery process, perform the comprehensive assessment.Material and methods The study is a cross-sectional survey. The target population was occupational therapists providing AT through the AT service delivery process in municipal units. Data were analysed using descriptive statistics.Results The sample included n = 206 Danish occupational therapists completing the questionnaire. Participants represented the five regions in Denmark. Variations were seen across age, years of working experience, and years in current position. Fifty nine percent of the participants often used telephone interviews, and 74% reported to do home visits to gather information as part of the assessment process. During home visits, participants typically combined methods of interview and observation. Most participants reported not using standardised assessment tools, or not using them in their full length. Almost 80% reported having no guidelines about tool(s) to be used at their workplace. Overall, participants were satisfied with the assessment process.Conclusions When Danish occupational therapists perform comprehensive assessments to ensure that citizens receive solutions matched to their needs, including other services than the AT, the assessment approach and methods employed vary across therapists, since local guidelines for assessment and the use of standardised assessment tools are sparse.Significance To support a high-quality comprehensive assessment process, also ensuring a sustainable client-centred process, a standard minimum guideline is recommended within the Danish AT service delivery system.
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spelling doaj-art-4f77eb1ed9dc46a5b2f3552482b496492025-01-10T13:28:25ZengTaylor & Francis GroupScandinavian Journal of Occupational Therapy1103-81281651-20142025-12-0132110.1080/11038128.2025.2451287Comprehensive assessment as part of the assistive technology service delivery processRina Juel Kaptain0Michelle Riisager1Christina Juul2Morten Rye Olsen3Eva Ejlersen Wæhrens4Department of Occupational Therapy Department, University College of Northern Denmark, Hjørring, DenmarkDepartment of Public Health, User Perspectives and Community-Based Interventions, Occupational Science, University of Southern Denmark, Odense, DenmarkDepartment of Assistive Technology, Greve Municipality, Greve, DenmarkDepartment of Public Health, User Perspectives and Community-Based Interventions, Occupational Science, University of Southern Denmark, Odense, DenmarkThe Parker Institute, Occupation-centered Occupational Therapy, Copenhagen University Hospital Bispebjerg and Frederiksberg, Copenhagen, DenmarkBackground The assistive technology (AT) service delivery process is complex and includes a comprehensive assessment of the citizen’s situation to inform decision making. This assessment is required by Danish law to ensure that citizens receive solutions matched to their needs, including other services than the AT.Aim To investigate how Danish occupational therapists, involved in the AT service delivery process, perform the comprehensive assessment.Material and methods The study is a cross-sectional survey. The target population was occupational therapists providing AT through the AT service delivery process in municipal units. Data were analysed using descriptive statistics.Results The sample included n = 206 Danish occupational therapists completing the questionnaire. Participants represented the five regions in Denmark. Variations were seen across age, years of working experience, and years in current position. Fifty nine percent of the participants often used telephone interviews, and 74% reported to do home visits to gather information as part of the assessment process. During home visits, participants typically combined methods of interview and observation. Most participants reported not using standardised assessment tools, or not using them in their full length. Almost 80% reported having no guidelines about tool(s) to be used at their workplace. Overall, participants were satisfied with the assessment process.Conclusions When Danish occupational therapists perform comprehensive assessments to ensure that citizens receive solutions matched to their needs, including other services than the AT, the assessment approach and methods employed vary across therapists, since local guidelines for assessment and the use of standardised assessment tools are sparse.Significance To support a high-quality comprehensive assessment process, also ensuring a sustainable client-centred process, a standard minimum guideline is recommended within the Danish AT service delivery system.https://www.tandfonline.com/doi/10.1080/11038128.2025.2451287Assessmentassistive devicesoccupational therapy
spellingShingle Rina Juel Kaptain
Michelle Riisager
Christina Juul
Morten Rye Olsen
Eva Ejlersen Wæhrens
Comprehensive assessment as part of the assistive technology service delivery process
Scandinavian Journal of Occupational Therapy
Assessment
assistive devices
occupational therapy
title Comprehensive assessment as part of the assistive technology service delivery process
title_full Comprehensive assessment as part of the assistive technology service delivery process
title_fullStr Comprehensive assessment as part of the assistive technology service delivery process
title_full_unstemmed Comprehensive assessment as part of the assistive technology service delivery process
title_short Comprehensive assessment as part of the assistive technology service delivery process
title_sort comprehensive assessment as part of the assistive technology service delivery process
topic Assessment
assistive devices
occupational therapy
url https://www.tandfonline.com/doi/10.1080/11038128.2025.2451287
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