Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector
IntroductionThe number of family medicine consultants has increased during and after the COVID-19 pandemic. However, research on family medicine services specific to Pakistan remains limited. Therefore, this study aimed to explore family physician services in Pakistan.MethodsTo meet the study goals,...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2024-12-01
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| Series: | Frontiers in Medicine |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fmed.2024.1455807/full |
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| author | Saifullah Zhiqiang Ma Mingxing Li Muhammad Qasim Maqbool Feng Chen |
| author_facet | Saifullah Zhiqiang Ma Mingxing Li Muhammad Qasim Maqbool Feng Chen |
| author_sort | Saifullah |
| collection | DOAJ |
| description | IntroductionThe number of family medicine consultants has increased during and after the COVID-19 pandemic. However, research on family medicine services specific to Pakistan remains limited. Therefore, this study aimed to explore family physician services in Pakistan.MethodsTo meet the study goals, we collected data using snowball and purposive sampling. A questionnaire was used exclusively to collect data from family physician consultations. The data were examined using the SmartPLS structural equation model to test the study model’s reliability and validity.ResultsThe study findings showed that using resource utilization and allocation, utilization of technology, professionalism improvement, medical attention, cooperation, and caring were positively significant to employee welfare and assistance in family medicine services. These dimensions were also positively significant to community involvement and advocacy for the sustainable development of family medical services in Pakistan.ConclusionThe study concluded that effective resource utilization, professionalism, medical care, cooperation, and the evaluation of quality and outcomes are key factors in promoting the growth of family medicine services. These indicators may enhance staff satisfaction, community involvement, and family physician service sustainability. |
| format | Article |
| id | doaj-art-4f08ea5ce3c443f1941d3435d509cc87 |
| institution | Kabale University |
| issn | 2296-858X |
| language | English |
| publishDate | 2024-12-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Medicine |
| spelling | doaj-art-4f08ea5ce3c443f1941d3435d509cc872024-12-05T04:26:30ZengFrontiers Media S.A.Frontiers in Medicine2296-858X2024-12-011110.3389/fmed.2024.14558071455807Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector Saifullah0Zhiqiang Ma1Mingxing Li2Muhammad Qasim Maqbool3Feng Chen4School of Management, Jiangsu University, Zhenjiang, ChinaSchool of Management, Jiangsu University, Zhenjiang, ChinaSchool of Management, Jiangsu University, Zhenjiang, ChinaDepartment of Management Sciences, University of Okara, Okara, PakistanSchool of Management, Jiangsu University, Zhenjiang, ChinaIntroductionThe number of family medicine consultants has increased during and after the COVID-19 pandemic. However, research on family medicine services specific to Pakistan remains limited. Therefore, this study aimed to explore family physician services in Pakistan.MethodsTo meet the study goals, we collected data using snowball and purposive sampling. A questionnaire was used exclusively to collect data from family physician consultations. The data were examined using the SmartPLS structural equation model to test the study model’s reliability and validity.ResultsThe study findings showed that using resource utilization and allocation, utilization of technology, professionalism improvement, medical attention, cooperation, and caring were positively significant to employee welfare and assistance in family medicine services. These dimensions were also positively significant to community involvement and advocacy for the sustainable development of family medical services in Pakistan.ConclusionThe study concluded that effective resource utilization, professionalism, medical care, cooperation, and the evaluation of quality and outcomes are key factors in promoting the growth of family medicine services. These indicators may enhance staff satisfaction, community involvement, and family physician service sustainability.https://www.frontiersin.org/articles/10.3389/fmed.2024.1455807/fullfamily medicinequality and facilityprofessionalismtechnologycommunity healthcooperation and care |
| spellingShingle | Saifullah Zhiqiang Ma Mingxing Li Muhammad Qasim Maqbool Feng Chen Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector Frontiers in Medicine family medicine quality and facility professionalism technology community health cooperation and care |
| title | Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector |
| title_full | Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector |
| title_fullStr | Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector |
| title_full_unstemmed | Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector |
| title_short | Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector |
| title_sort | family physician service quality and sustainability a roadmap for pakistan s healthcare sector |
| topic | family medicine quality and facility professionalism technology community health cooperation and care |
| url | https://www.frontiersin.org/articles/10.3389/fmed.2024.1455807/full |
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