Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector

IntroductionThe number of family medicine consultants has increased during and after the COVID-19 pandemic. However, research on family medicine services specific to Pakistan remains limited. Therefore, this study aimed to explore family physician services in Pakistan.MethodsTo meet the study goals,...

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Main Authors: Saifullah, Zhiqiang Ma, Mingxing Li, Muhammad Qasim Maqbool, Feng Chen
Format: Article
Language:English
Published: Frontiers Media S.A. 2024-12-01
Series:Frontiers in Medicine
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fmed.2024.1455807/full
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author Saifullah
Zhiqiang Ma
Mingxing Li
Muhammad Qasim Maqbool
Feng Chen
author_facet Saifullah
Zhiqiang Ma
Mingxing Li
Muhammad Qasim Maqbool
Feng Chen
author_sort Saifullah
collection DOAJ
description IntroductionThe number of family medicine consultants has increased during and after the COVID-19 pandemic. However, research on family medicine services specific to Pakistan remains limited. Therefore, this study aimed to explore family physician services in Pakistan.MethodsTo meet the study goals, we collected data using snowball and purposive sampling. A questionnaire was used exclusively to collect data from family physician consultations. The data were examined using the SmartPLS structural equation model to test the study model’s reliability and validity.ResultsThe study findings showed that using resource utilization and allocation, utilization of technology, professionalism improvement, medical attention, cooperation, and caring were positively significant to employee welfare and assistance in family medicine services. These dimensions were also positively significant to community involvement and advocacy for the sustainable development of family medical services in Pakistan.ConclusionThe study concluded that effective resource utilization, professionalism, medical care, cooperation, and the evaluation of quality and outcomes are key factors in promoting the growth of family medicine services. These indicators may enhance staff satisfaction, community involvement, and family physician service sustainability.
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institution Kabale University
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series Frontiers in Medicine
spelling doaj-art-4f08ea5ce3c443f1941d3435d509cc872024-12-05T04:26:30ZengFrontiers Media S.A.Frontiers in Medicine2296-858X2024-12-011110.3389/fmed.2024.14558071455807Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector Saifullah0Zhiqiang Ma1Mingxing Li2Muhammad Qasim Maqbool3Feng Chen4School of Management, Jiangsu University, Zhenjiang, ChinaSchool of Management, Jiangsu University, Zhenjiang, ChinaSchool of Management, Jiangsu University, Zhenjiang, ChinaDepartment of Management Sciences, University of Okara, Okara, PakistanSchool of Management, Jiangsu University, Zhenjiang, ChinaIntroductionThe number of family medicine consultants has increased during and after the COVID-19 pandemic. However, research on family medicine services specific to Pakistan remains limited. Therefore, this study aimed to explore family physician services in Pakistan.MethodsTo meet the study goals, we collected data using snowball and purposive sampling. A questionnaire was used exclusively to collect data from family physician consultations. The data were examined using the SmartPLS structural equation model to test the study model’s reliability and validity.ResultsThe study findings showed that using resource utilization and allocation, utilization of technology, professionalism improvement, medical attention, cooperation, and caring were positively significant to employee welfare and assistance in family medicine services. These dimensions were also positively significant to community involvement and advocacy for the sustainable development of family medical services in Pakistan.ConclusionThe study concluded that effective resource utilization, professionalism, medical care, cooperation, and the evaluation of quality and outcomes are key factors in promoting the growth of family medicine services. These indicators may enhance staff satisfaction, community involvement, and family physician service sustainability.https://www.frontiersin.org/articles/10.3389/fmed.2024.1455807/fullfamily medicinequality and facilityprofessionalismtechnologycommunity healthcooperation and care
spellingShingle Saifullah
Zhiqiang Ma
Mingxing Li
Muhammad Qasim Maqbool
Feng Chen
Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector
Frontiers in Medicine
family medicine
quality and facility
professionalism
technology
community health
cooperation and care
title Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector
title_full Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector
title_fullStr Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector
title_full_unstemmed Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector
title_short Family physician service quality and sustainability: a roadmap for Pakistan’s healthcare sector
title_sort family physician service quality and sustainability a roadmap for pakistan s healthcare sector
topic family medicine
quality and facility
professionalism
technology
community health
cooperation and care
url https://www.frontiersin.org/articles/10.3389/fmed.2024.1455807/full
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AT mingxingli familyphysicianservicequalityandsustainabilityaroadmapforpakistanshealthcaresector
AT muhammadqasimmaqbool familyphysicianservicequalityandsustainabilityaroadmapforpakistanshealthcaresector
AT fengchen familyphysicianservicequalityandsustainabilityaroadmapforpakistanshealthcaresector