Variables influencing telemedicine utilization via telephone appointments among rural patients
Abstract Objective To evaluate patient preferences when utilizing telemedicine. Methods A 5-point Likert scale questionnaire was completed by 153 patients at a rural clinic via a convenience sampling method. The survey contained 21 statements encompassing provider confidence, patient-physician rappo...
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BMC
2025-01-01
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| Series: | BMC Health Services Research |
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| Online Access: | https://doi.org/10.1186/s12913-024-12122-5 |
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| author | Eliseo García Benjamin C. Vincent Shivani Thakur Ashish Thakur Fatima Zabiba Sandhini Agarwal Jasmin Dominguez Cervantes Ahmed Zabiba |
| author_facet | Eliseo García Benjamin C. Vincent Shivani Thakur Ashish Thakur Fatima Zabiba Sandhini Agarwal Jasmin Dominguez Cervantes Ahmed Zabiba |
| author_sort | Eliseo García |
| collection | DOAJ |
| description | Abstract Objective To evaluate patient preferences when utilizing telemedicine. Methods A 5-point Likert scale questionnaire was completed by 153 patients at a rural clinic via a convenience sampling method. The survey contained 21 statements encompassing provider confidence, patient-physician rapport, and accessibility variables. Patient responses for those who attended (n = 120) or canceled/rescheduled (n = 33) telemedicine encounters were analyzed using paired difference t-tests and t-tests of correlations between different groups of variables. An ad-hoc method patterned after the least significant differences was applied to the analysis of variance results to evaluate patient-valued variables. Results Patients surveyed included 82.4% female (n = 127) and 17.6% male (n = 26); 69.3% of them were Hispanic/Latino (n = 106). When reviewing the patient opinion statements, our data suggested a belief that telemedicine encounters were as good as in-person visits (n = 118, x̄ = 4.932) and that such encounters provided them with the confidence to proceed with future, in-person vein treatments (n = 117, x̄ = 4.744). Additionally, patients expressed feeling as though their personal information was safe (n = 117, x̄ = 4.897). Conclusion Rural patients indicated a preference for flexible encounters and for providers who strive to build trust and rapport when utilizing telemedicine. |
| format | Article |
| id | doaj-art-4edb51f1c4854049a7532368014e7a68 |
| institution | Kabale University |
| issn | 1472-6963 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Health Services Research |
| spelling | doaj-art-4edb51f1c4854049a7532368014e7a682025-01-05T12:12:31ZengBMCBMC Health Services Research1472-69632025-01-012511710.1186/s12913-024-12122-5Variables influencing telemedicine utilization via telephone appointments among rural patientsEliseo García0Benjamin C. Vincent1Shivani Thakur2Ashish Thakur3Fatima Zabiba4Sandhini Agarwal5Jasmin Dominguez Cervantes6Ahmed Zabiba7Valley Vein Health CenterValley Vein Health CenterValley Vein Health CenterValley Vein Health CenterValley Vein Health CenterValley Vein Health CenterValley Vein Health CenterValley Vein Health CenterAbstract Objective To evaluate patient preferences when utilizing telemedicine. Methods A 5-point Likert scale questionnaire was completed by 153 patients at a rural clinic via a convenience sampling method. The survey contained 21 statements encompassing provider confidence, patient-physician rapport, and accessibility variables. Patient responses for those who attended (n = 120) or canceled/rescheduled (n = 33) telemedicine encounters were analyzed using paired difference t-tests and t-tests of correlations between different groups of variables. An ad-hoc method patterned after the least significant differences was applied to the analysis of variance results to evaluate patient-valued variables. Results Patients surveyed included 82.4% female (n = 127) and 17.6% male (n = 26); 69.3% of them were Hispanic/Latino (n = 106). When reviewing the patient opinion statements, our data suggested a belief that telemedicine encounters were as good as in-person visits (n = 118, x̄ = 4.932) and that such encounters provided them with the confidence to proceed with future, in-person vein treatments (n = 117, x̄ = 4.744). Additionally, patients expressed feeling as though their personal information was safe (n = 117, x̄ = 4.897). Conclusion Rural patients indicated a preference for flexible encounters and for providers who strive to build trust and rapport when utilizing telemedicine.https://doi.org/10.1186/s12913-024-12122-5Patient preferenceVascular surgeryVaricose veinsVenous medicineClinical competence |
| spellingShingle | Eliseo García Benjamin C. Vincent Shivani Thakur Ashish Thakur Fatima Zabiba Sandhini Agarwal Jasmin Dominguez Cervantes Ahmed Zabiba Variables influencing telemedicine utilization via telephone appointments among rural patients BMC Health Services Research Patient preference Vascular surgery Varicose veins Venous medicine Clinical competence |
| title | Variables influencing telemedicine utilization via telephone appointments among rural patients |
| title_full | Variables influencing telemedicine utilization via telephone appointments among rural patients |
| title_fullStr | Variables influencing telemedicine utilization via telephone appointments among rural patients |
| title_full_unstemmed | Variables influencing telemedicine utilization via telephone appointments among rural patients |
| title_short | Variables influencing telemedicine utilization via telephone appointments among rural patients |
| title_sort | variables influencing telemedicine utilization via telephone appointments among rural patients |
| topic | Patient preference Vascular surgery Varicose veins Venous medicine Clinical competence |
| url | https://doi.org/10.1186/s12913-024-12122-5 |
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