The role of virtual reality in enhancing behavioral empathy: exploring cognitive absorption, engagement, and emotional moderation using multivariate methods

Abstract Virtual reality (VR) is increasingly being used to promote altruistic behavior, yet its mechanisms for enhancing altruistic behavior remain underexplored. This study investigates how cognitive absorption in VR enhances behavioral empathy, drawing on cognitive absorption theory and the empat...

Full description

Saved in:
Bibliographic Details
Main Author: Chi-Horng Liao
Format: Article
Language:English
Published: Springer Nature 2025-07-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-025-05334-5
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Abstract Virtual reality (VR) is increasingly being used to promote altruistic behavior, yet its mechanisms for enhancing altruistic behavior remain underexplored. This study investigates how cognitive absorption in VR enhances behavioral empathy, drawing on cognitive absorption theory and the empathy-altruism model. Three studies were conducted using modified Delphi (m-Delphi), Fuzzy Decision Making and Trial Evaluation Laboratory (F-DEMATEL), structural equation modelling (SEM), and artificial neural networks (ANN), and data was collected from Taiwanese participants. The findings reveal that cognitive absorption increases cognitive and emotional engagement, which enhance cognitive and emotional empathy, leading to greater behavioral empathy. Serial mediation effects were confirmed, and guilt moderated the emotional empathy-behavioral empathy link. ANN analysis identified emotional empathy and focused attention as top predictors. The findings of this research provide theoretical and practical insights for designing VR-based tools to foster sustained prosocial behavior.
ISSN:2662-9992